Did you read anything I wrote?
(please let me restate that)
Please reread what I wrote and put yourself in my shoes.
EVERY FORD EMPLOYEE told me it was a legitimate hazard, and that I shouldnāt operate it normally.
Ford then issues a statement that contradicts that.
Then I ask my service...
I politely disagree.
If Ford employees tell me the car isnāt safe, and I donāt think itās safe, then it isnāt safe until proven otherwise.
The fact is the problem started WHILE I was driving it. The engine was running rough, I was getting 20mpg, and when I parked the car, the engine started...
Carvana.
Ford made it hard for me to believe they were going to do anything at all. Their approach with me was ridiculous. When I realized I could get better customer service at Target or the Dollar Store than with Ford, pursuing the lemon law didnāt seem all that appealing. I didnāt want to get...
I could have, but then why is Ford telling me my truck is ok when itās not ok? And why should I accept and condone that? How does that help me defend and protect my investment in the long run if I drink Fordās Kool-Aid?
And you can be sure it doesnāt encourage Ford to get their **** straight. I...
Already did.
But people are still gonna get hurt, and Ford cost me plenty of time and money and heartache.
So, Iām not done with it. None of us are. Itās gross. Itās gross we let multi-billion dollar corporations get away with this ****, and that shareholders and CEOs get paid millions to...
Can, and am.
Also in contact with a lawyer.
Iāve documented all of this.
AND Iāve sent it to Ford too. They canāt pretend people arenāt concerned or that things are āokā.
Hereās been my problem:
I told Ford about my problem.
I sent them video and pictures of the problem.
The service dept acknowledged it was a problem and a potential hazard.
The service manager acknowledged it was a problem and a potential hazard.
The field service technician acknowledged it was...
Again, these threads should be merged. I don't know why there are 3-5 threads talking about the exact same thing. I suspect not everyone is reading all 4 threads, or however many there are. I'm trying to keep a number of people updated about what's going on. And frankly, as long as we're...
I'm not trying to spam every thread. Forgive me. They should all be merged anyway. We're all talking about the same problem, and not everyone is aware of that. You might be, but I suspect others aren't. I'd rather an administrator combine threads than be scolded for trying to keep people informed.
Glad to know.
My apologies.
But I think a lot of people might be wasting their time getting help from the Official Ford Account if my experience is anything to draw upon. Maybe someone else will have better luck getting shuffled from one customer service rep to another.
After two months and...
And so here is my latest correspondence with Ford, because now almost two months have gone by without much anything changing since my troubled Maverick landed at the service department. This post is directed at Official Ford Account. Forgive me for not mincing words:
Ford Motor Company,
I...
Surging engine
Billowing exhaust
Burning plastic smell
Rotten eggs/sulphur dioxide stench
Molten-hot glowing cat/manifold
No codes
Ford serv dept couldn't sort or diagnose it after a month.
Field service tech couldn't sort or diagnose it.
I was told by the service manger (and the field tech)...
And so here is my latest correspondence with Ford, because now almost two months have gone by without much anything changing since my troubled Maverick landed at the service department. This post is directed at Official Ford Account. Forgive me for not mincing words:
Ford Motor Company,
I...
And so here is my latest correspondence with Ford, because now almost two months have gone by without much anything changing since my troubled Maverick landed at the service department. This post is directed at Official Ford Account. Forgive me for not mincing words:
Ford Motor Company,
I...
Don't be afraid to imagine though. My $27,000 investment (in cash), has been unreliable since 5 days into ownership, on January 26, 2022. The car has sat at the dealership EVERY DAY, save one, for the last 7 weeks. Maybe I should stop worrying too. I wish I could say it's not affecting my sleep...
I had 300 miles on mine before the cat started glowing molten orange, the engine started surging, and the cabin alternated between being filled up with the odors of burning plastic and rotten eggs. And then it happened again, and again, and again, and now a TSB is coming down the pike. Don't...
Allllright⦠forgive a little humorous venting hereā¦
Since theyāre obviously not kidding us, itās clearly just a CYA situationā Ford covering their behinds, that is, not ours. Itās a load of malarkey if they think Iām gonna believe my molten ORANGE cat which overheated multiple times is āA-OKā...
https://www.mavericktruckclub.com/forum/threads/rough-idle-glowing-cat-poll.11027/
Someone was kind enough to create this Poll. I participated; if youāre having problems, maybe youād like to too.