My '06 Escape that I drove for >260,000 miles had a few that went bad. Funny thing is, I could buy entire replacement axleshafts (name brand) from Rock Auto for $50-$60 bucks each. That's less than half the diagnostic fee the dealership was charging the OP.
There is a large mobile home manufacturer in east Tennessee that bought a giant fleet of Maverick hybrids. Hopefully the dealer that will service them has hired more "hybrid guys", which is what the service manager called their one and only qualified technician to service hybrid powerplants.
I owned several Rangers over the years, some I worked and played very hard with in my younger days. Excellent trucks. The Maverick delivered on utility and initially proved to be a great commuter with the hybrid's mileage. Unfortunately, my experience with the Maverick became one of much...
I thought the dealership I bought from was honest and fair, the ordering and purchasing experience was positive, despite the long wait.
Unfortunately, I cannot extend the same praise for the service department.
There should be multiple categories when evaluating a dealership experience.
Hope the Toyota serves you well. When my Maverick started giving me issues (no-start) that multiple Ford service technicians couldn't resolve, it had to go.
I always preferred vehicles with constant 12V on the port. That's the way the lighter plugs were originally configured. Comes in handy for charging devices and running accessories.
I enjoyed my Maverick for >20,000 miles. It wasn't a software issue with mine, rather the harness issue that multiple dealerships wouldn't resolve. Ford Motor Company didn't help either.
I understand that later on, others got the cable overlay and that it resolved the issue. Unfortunately...
I get it that. At the time I purchased the Maverick, I worked in a department alongside six Tesla owners. Some of them tried to coax me over to the EV world. I told them what I said above about "testing the waters with a hybrid". Academically, I understand the argument, but I have to say...
The recall is to protect Ford from liability of torching vehicle passengers (think Pinto).
Does this mean that they're not taking any action regarding the defective crankshafts and/or offering their customers any gesture regarding this issue other than fire mitigation?
You still have a ticking...
I had an Excape 2.3 5-speed manual that is still running strong (original clutch) at ~300,000 miles per the new owner.
The 2.5 with a 6-speed manual would be great!
After it comes off the line, they drive it down the road to a 3rd party shop where they spray the liner and drill holes in the top of your fuel tank. Or did they fix that?
I had an early truck.
I cannot read all of the letter you received, but I gather that your engine can fail and make loud noises and fire, but software is available to repair it.
Recalls are frustrating and inconvenient. Lack of reliability and stranding becomes unbearable, especially when they can't or won't resolve the issue.
It will change your whole perspective of a vehicle and/or brand, depending on how the issue(s) are handled.
I really enjoyed the driving experience of the hybrid, much more than I had expected. And a big consideration was the MZR engine, and the fact that I had one for over 250,000 miles with no issues.
I lost the lottery on some of the QA/QC issues however. Had there been sufficient support...
No kidding, I live on the other side of the mountains (Eastern TN) and I've had local deputies tell me that one in five of the drivers on certain highways are drunk, high, or on meth. Some of these roads are part of my daily commute.