My touchscreen won't display the radio controls at all. If I turn off and restart the truck then the Ford logo will display, disappear, and the screen remains blank. The volume knob and power button work, but that's it. Anyone eelse have this issue?
I'm going to take my hybrid back to the dealer with this new TSP printed out. The service department failed to correct the problem last time because "all the software is already up to date".
The brake grabbing on my truck is exceptionally bad. What can I tell them to get them to fix the issue...
Well, stay away from Capital Ford in Raleigh if you want this TSB performed. They flat out refused to attempt the TSB because the technician was unable to replicate the problem. I spoke with the service department manager and he said he isn't willing to even attempt the TSB because 1) he doesn't...
Just got off the phone with the second dealer and they say the TSB doesn't apply (it does) and they are unable to update the modules. I asked if they attempted an ABS calibration and the service consultant did not know. The shop manager is going to call me soon. Advice?
I think the problem they’re having is that the truck isn’t throwing any error codes. I explained none are necessary to qualify for the tsb. Also, they’re saying all the software appears to be up to date. The latter point is the same thing I was told by a different Ford service department. Does...
Please help. My hybrid is at the second dealer attempting to perform the braking TSB fix. Like the previous dealer, they are saying they cannot update because it isn't giving any error codes. What do I need to tell them to get them to properly fix this issue?
Update. I took my truck to a second dealer to have them attempt the software update to correct the braking problem. They were also unable to install the update. Has anyone successfully had this done?
What's the actual part number required for the airbag recall fix? My dealer says parts simply aren't available. I want to check with their parts dept and see what they have to say.
Had my Maverick at the dealer last week through yesterday for infotainment software update, airbag recall, and hybrid battery harness. The could not complete the airbag recall due to shortage of parts and told me only vehicles with deployed airbags are receiving them. Hmmm
Here's the update I received from my service advisor. This was a phone discussion so it will not be verbatim.
He stated that the issue they're encountering is that the vehicle computer indicates that the software is up to date. Apparently they're unable to push the software update for this...
I took in my hybrid Mav to have the dealer update the software to correct the harsh transition between the regen and hydraulic braking systems at low speed. They called me and said they were unable to install the update because the truck computer was not indicating a fault, or something similar...
This problem occurs occasionally when we drive in the mountains during long and steep descents.
The regenerative braking will suddenly surge and become quite loud and whining. This will persist until the grade changes. It almost sounds like the engine rpms is high, like when downshifting.
Is...
I have a hybrid with these braking issues. I honestly thought it was just how hybrids operated.
My experience is that when driving at very low speeds, the truck behaves like it isn't responding to brake application. It'll continue pulling forward, with my foot off the gas pedal, and I'll sort...