“I will be reviewing your experience with our team in our next weekly huddle to learn and grow”
Oh boy typical Sales Management response. Never any accountability.
They could have said “ We messed up and to make it right we will order you another truck and give you $1,000, $2,000 or whatever...
67 days in the shop and did not follow through with their commitment. The Blue Awful strikes again.
I don’t care what kind of car you have. If your vehicle is in the shop for warranty work a free loaner car should be automatic. If Ford is paying the bill then it might produce the incentive to...
I once had a local service shop take my car out to run errands, get lunch and so on. My buddy saw someone driving and followed him. Drive through fast food and ate his lunch while motoring around.
Confronted the service writer and he said that parking is a problem at their shop and they...
Mr. OP some of us got it……good stuff.👍
Reminds me of a time in high school when we were in the middle of the desert and thought we were going run out of gas. Got behind a big rig and drafted until we could get to a gas station 😀
Another recall perhaps?
Inexcusable that Ford will not automatically provide a loaner car for warranty work. Someone making a $500-$700 per month car payment and then the same for a rental.
Just played golf with a friend that sells Fords. He has two issues. 1. No cars to sell. 2 The cars that are selling have recalls. Across the board Ford has quality issues with more than just one or two models.
Yea in the past Mazda had problems with their rotary motors, turbos and so on.
Never owned a Mazda product but the people I know that have them love’em.
Recently Mazda has taken over Toyota as the #1 “brand” for quality.
All manufacturers have their duds however over the long run there is Toyota and then everyone else for building quality vehicles.
I think Toyota has been caught with their pants down and have fallen behind on producing new...
Agree
From my experience Ford is at the bottom of auto manufacturers for the cars I have owned…..just above Chrysler.
When / if the Maverick I ordered shows up I only plan on keeping it during the warranty period. If I really love it and want to keep it then you can always purchase an extended...