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It's back in now as they have a loaner for me now but apparently are only ordering 1 axel and on the drivers side. Make it make sense.

I think it’s not a tear and they’ve even dir a “multi point inspection” in February

I know cv axles are a problem for the MAVERICK because I've read about it. But if it's a small dealership like ours, it's actually possible that they haven't seen any Mavericks that have needed CV joints, I can't recall any Mavericks at our dealership that have needed CV axles. Our dealership...

Popped the wheel off today and look what I found. Grease at the base of the boot.

Yeah, in the end you'll get it/them replaced for free, you will have a couple or set of new tires and you'll be on your way - and you'll likely be using another dealership in the future to do any future maintenance. I'm fairly good at just using sarcasm to get my point thru to businesses, but...

It sounds like classic axle failure. And if the dealership isn't that big, it is possible that THAT dealership has never seen that issue. We've had to replace axles on several vehicles. But I can't recall us having to replace axles on a Maverick. The recall is VERY recent. In truth. I found out...

Re she never saw a CV changed - that is ridiculous - it's a relatively common point of failure in many FWD vehicles. You should have asked her if she knows what 'CV" stands for. I'd just blast this stupid dealership for their incompetence and lack of education...Oh, and for lying. I just want...

They were playing hard ball with me today but I’m likely following up with the service manager Monday and we’ll go from there. Kinda ridiculous they still are unwilling to accept it’s the CV and said Ford is very strict.

There is ankthwd there are plenty but they are the closest and where I purchased from. Frankly I think they just don’t want to do the work. The service advisor told me today she’s “never seen a CV changed in her 5 years there” when I told her it was common problem on these. She was shocked...

its a 23 with 45k miles so definitely under the 5/60 powertrain. They said Ford requires them to check the tires first and if the tires are at 4/32 or below they MUST be changed first. After that they need to evaluate if the vibration went away or not. Said Ford requires photos of the tires etc...

I have a 23 not a 22 and they are fighting it tooth and nail. The service advisor said "they probably changed the part from 22 to 23 and thats why 23s aren't on this bulletin. They also forced me to get new tires before they would investigate the issue farther as they were convinced that was the...

They did the tires as they weren't going to give on that and wouldn't test anything until those were done. They did 3 test drives as apparently the alignment they did was bad and it turns out that while the problem decreased, it was still very much present.

My bad.

I think you meant to reply to me. The problem is experienced when accelerating, primarily over 20mph. There is ZERO wobble off throttle or when coasting. For example I experience the issue if I’m accelerating up a hill, or up to speed on the highway. There is no “hum” and it’s ONLY when pressing...

Maybe so, it just doesn't track to me that the tires were rotated and the problem stayed. I told them to do the tires but if the problem stays it's gonna be a larger discussion.

Unfortunately they are fighting me and said it's the tires and are basically requiring me to do tires before they do anything else. I told them I rotated the tires, and the problem stayed. They didn't see grease because foolishly I wiped it off weeks ago. The service advisor is going to call me...

Awesome thanks guys. Dropping it off Friday morning. I think its only the passenger side, but hoping the do both for a full reset. I'm expecting a 2 day affair as I doubt they have the CVs in stock, but I did mention I thought that was the issue, so maybe I'll get lucky.

I’m at 44k miles so I’m definitely inside the warranty. I’ve never dealt with warranty issues before. Will I need to fight them or will they know. Also do you know how long it took for yours to be repaired? Worried about no vehicle.

I'm pretty sure I'm getting this issues on my 23 Hybrid. What's the strategy for getting them to do this repair without straight out telling them what's wrong and that it needs to be a warranty up front? From my experience, mechanics hate being told what the problem is. I do have the backup...

Mine updated to match OP in the last day or so.