I understand your frustration with complaints, but let me be devils advocate here...
Some people are here and vent or complain because all the people they were complaining to in real life threatened them with bodily harm.
Some people vent here to have a platform where others might agree or at...
My guess is, they have to write up the procedure and assign it code to assist in claiming compensation just like they would on a recall, because effectively it is. Then distribute info to dealers.
Honestly, your best bet is to make friends with the shop foreman at your local dealer. Most of the ones I've been acquainted with usually have a strong background in electrical issues., and are proficient and knowledgeable about all the things. Caution: they can be grumpy and bite.
My expectation was based on not a true customer service line, but a technical support line that I call within the scope of my work. I realize most consumers don't need true "technical" support, but I call a line dedicated to a certain sector of working professionals, and only one out of the...
Totally agree. It suits my purposes well, with the normal size. I get it that big boys need want big toys, but old women just need to be livin'. While some of my truck will click the want buttons, I need a vehicle that can be useful. It's a tool.