Sponsored

Longest Time Between Deposit and Receiving Your Maverick

Archivist Engineer

2.5L Hybrid
Well-known member
First Name
Derek
Joined
Mar 7, 2024
Threads
2
Messages
82
Reaction score
77
Location
Pittsburgh
Vehicle(s)
2024 XLT Maverick
Engine
2.5L Hybrid
This seems to be the place to find if there's anyone out there with worse luck then me when it comes to getting their Maverick. I put my deposit down on July 4th, 2022 and it looks like, best case scenario, I might receive my Maverick by July 4th, 2024. If I'm unlucky, which seems to be the only kind I've had so far, it probably won't be until September or October.

Details: I put my deposit down to hold my place on the allocation list at the dealership for when the order banks opened in the fall of 2022. My order was placed about 4 hours after the order banks opened. But, due to all the issues Ford was having and the allocation system, my truck was two below the cut line for MY 2023, so had to get rolled over into MY 2024.

The dealership was supposed to keep the allocation order the same when rolling over the orders, but due to the salesman screwing up and literally forgetting my hand my folder off until the end of the day the order bank opened, I went from second in line to about thirty second, behind all the other rollovers and everyone who put a deposit down in 2023. I was not pleased by this, but was told there was basically no way to change the allocation order once they had been entered.

Finally, I get a build date in January and my truck is on it's way. Two delivery date push backs later, I find out my truck in part of the gas tank recall. I immediately called the sales manager at the dealership and he looked into it. Confirms it's part of the recall and they can't sell the truck until it's fixed. They're telling him that Ford used all of the available spare inventory of gas tanks fixing the trucks they caught before they were shipped out. They're not planning on having any more available until the end of the model year run, sometime in the forth quarter of 2024.

Looking at the options, he said my best shot at getting a truck before the end of the year would be to resubmit the order as an emergency replacement and he would get someone higher up the chain at Ford to set it to a low single digit priority code and transfer my private offer over to the new VIN. Put the new order in this morning, waiting on the higher ups now.

Doing the math, even if it gets scheduled in the next possible run, it wouldn't go into production until the beginning of June. This truck took over six weeks to get here, but let's say they put a rush on that too, and get its here in four, that would still be the beginning of July. I don't see any way I'm getting my Maverick in less than two years.
Sponsored

 
OP
OP

Archivist Engineer

2.5L Hybrid
Well-known member
First Name
Derek
Joined
Mar 7, 2024
Threads
2
Messages
82
Reaction score
77
Location
Pittsburgh
Vehicle(s)
2024 XLT Maverick
Engine
2.5L Hybrid

Superg0

2.0L EcoBoost
Well-known member
Joined
Feb 1, 2024
Threads
9
Messages
1,060
Reaction score
1,498
Location
12020
Vehicle(s)
2024 XLT FX4 Azure Gray
Engine
2.0L EcoBoost
In my mind there still is a person behind the bots autoresponder. I like to think there is still some person who's job is to read through the official account responses
 
OP
OP

Archivist Engineer

2.5L Hybrid
Well-known member
First Name
Derek
Joined
Mar 7, 2024
Threads
2
Messages
82
Reaction score
77
Location
Pittsburgh
Vehicle(s)
2024 XLT Maverick
Engine
2.5L Hybrid
In my mind there still is a person behind the bots autoresponder. I like to think there is still some person who's job is to read through the official account responses
I would hope so, but I can't honestly recall ever seeing anyone that's sent their information to it come back to report that they're had the issue resolved because of it, so I'm not going to hold my breath there.
 

Sponsored

SLH13

2.5L Hybrid
Well-known member
First Name
Allegra
Joined
Jan 20, 2024
Threads
8
Messages
232
Reaction score
394
Location
New Hampshire
Vehicle(s)
Maverick (on order)
Engine
2.5L Hybrid
Clubs
 
This seems to be the place to find if there's anyone out there with worse luck then me when it comes to getting their Maverick. I put my deposit down on July 4th, 2022 and it looks like, best case scenario, I might receive my Maverick by July 4th, 2024. If I'm unlucky, which seems to be the only kind I've had so far, it probably won't be until September or October.

Details: I put my deposit down to hold my place on the allocation list at the dealership for when the order banks opened in the fall of 2022. My order was placed about 4 hours after the order banks opened. But, due to all the issues Ford was having and the allocation system, my truck was two below the cut line for MY 2023, so had to get rolled over into MY 2024.

The dealership was supposed to keep the allocation order the same when rolling over the orders, but due to the salesman screwing up and literally forgetting my hand my folder off until the end of the day the order bank opened, I went from second in line to about thirty second, behind all the other rollovers and everyone who put a deposit down in 2023. I was not pleased by this, but was told there was basically no way to change the allocation order once they had been entered.

Finally, I get a build date in January and my truck is on it's way. Two delivery date push backs later, I find out my truck in part of the gas tank recall. I immediately called the sales manager at the dealership and he looked into it. Confirms it's part of the recall and they can't sell the truck until it's fixed. They're telling him that Ford used all of the available spare inventory of gas tanks fixing the trucks they caught before they were shipped out. They're not planning on having any more available until the end of the model year run, sometime in the forth quarter of 2024.

Looking at the options, he said my best shot at getting a truck before the end of the year would be to resubmit the order as an emergency replacement and he would get someone higher up the chain at Ford to set it to a low single digit priority code and transfer my private offer over to the new VIN. Put the new order in this morning, waiting on the higher ups now.

Doing the math, even if it gets scheduled in the next possible run, it wouldn't go into production until the beginning of June. This truck took over six weeks to get here, but let's say they put a rush on that too, and get its here in four, that would still be the beginning of July. I don't see any way I'm getting my Maverick in less than two years.
I am curious what you ordered? XL, XLT, Lariat?
Options?
Color?
Any chance you can find a similar build and get it instead?
Seems ti me like your dealer sucks and you need to find a new one.
 
OP
OP

Archivist Engineer

2.5L Hybrid
Well-known member
First Name
Derek
Joined
Mar 7, 2024
Threads
2
Messages
82
Reaction score
77
Location
Pittsburgh
Vehicle(s)
2024 XLT Maverick
Engine
2.5L Hybrid
I am curious what you ordered? XL, XLT, Lariat?
Options?
Color?
Any chance you can find a similar build and get it instead?
Seems ti me like your dealer sucks and you need to find a new one.
Hybrid XLT
Lux, Copilot, and Engine Heater
Atlas Blue

According to the sales manager, mine is literally the only one with those exact options that was made this year, so no chance of finding a replacement. The big hangup is the engine heater. It has to be installed at the factory. Ford won't install them afterward and any aftermarket ones void all your warranties.

The salesman I had sucks, no question. I'm only dealing with the sales manager now, who seems appalled it's got to this point. He straight up told me if all of this had happened to him, he'd probably demand his deposit back and never buy from Ford again. He honestly seems embarrassed by Ford for this whole situation. He's trying to go the whole way up through Ford corporate to get my new order pushed into production earlier. Or so he's promising me, at least.
 

SLH13

2.5L Hybrid
Well-known member
First Name
Allegra
Joined
Jan 20, 2024
Threads
8
Messages
232
Reaction score
394
Location
New Hampshire
Vehicle(s)
Maverick (on order)
Engine
2.5L Hybrid
Clubs
 
Hybrid XLT
Lux, Copilot, and Engine Heater
Atlas Blue

According to the sales manager, mine is literally the only one with those exact options that was made this year, so no chance of finding a replacement. The big hangup is the engine heater. It has to be installed at the factory. Ford won't install them afterward and any aftermarket ones void all your warranties.

The salesman I had sucks, no question. I'm only dealing with the sales manager now, who seems appalled it's got to this point. He straight up told me if all of this had happened to him, he'd probably demand his deposit back and never buy from Ford again. He honestly seems embarrassed by Ford for this whole situation. He's trying to go the whole way up through Ford corporate to get my new order pushed into production earlier. Or so he's promising me, at least.
I don't recall seeing any with an engine heater in all my searching. 😕 I have downloaded tons of window stickers. Any particular reason you want the engine heater? I don't know anything about them.
Is that manager planning on doing anything else to make up for their screw ups? Discount? Throw in some accessories? Oil changes? At the very least I would be pushing for something. Oil changes is something they can do that saves you $ but doesn't cost them that much.
 
OP
OP

Archivist Engineer

2.5L Hybrid
Well-known member
First Name
Derek
Joined
Mar 7, 2024
Threads
2
Messages
82
Reaction score
77
Location
Pittsburgh
Vehicle(s)
2024 XLT Maverick
Engine
2.5L Hybrid
I don't recall seeing any with an engine heater in all my searching. 😕 I have downloaded tons of window stickers. Any particular reason you want the engine heater? I don't know anything about them.
Is that manager planning on doing anything else to make up for their screw ups? Discount? Throw in some accessories? Oil changes? At the very least I would be pushing for something. Oil changes is something they can do that saves you $ but doesn't cost them that much.
They're not as common here in that States as they are in Canada since we don't get the bitter cold winters that make them almost mandatory. The main reason I want one is that as long as I remember to plug it into the timer, I get to walk out, start my truck much more easily, and have heat right away for the cost of a few cents of electricity. The reports this winter of people having difficulties in getting their trucks to start, getting really low gas efficiency, and taking a really long time to warm up the engine enough to get heat during the one really cold snap we had this year made me glad I included it. Even if I only use it a few times a year, that seems like a hundred bucks well spent.

As to making it up, I'm waiting to see how things shake out, but I'm expecting at least some free oil changes, at a minimum. I doubt they're do a discount, but I hadn't thought of accessories. I'll keep that in my back pocket.
 

SLH13

2.5L Hybrid
Well-known member
First Name
Allegra
Joined
Jan 20, 2024
Threads
8
Messages
232
Reaction score
394
Location
New Hampshire
Vehicle(s)
Maverick (on order)
Engine
2.5L Hybrid
Clubs
 
I live in NH so I know about cold winters. I drive a semi which we plug in during the winter. If we don't, it won't start. I guess I never thought about plugging in a gas engine, only diesel. 🤷‍♀️
Now kinda wishing I had got it. We get up for work at 2 am regularly. Not to mention I am always cold! Heat right away sounds great. Too late now. I have a build date.

Good luck for the rest of your Maverick journey. Hopefully you dealer does some stuff to make it ... better.
 
Sponsored

DinoLord

2.0L EcoBoost
Well-known member
First Name
Brandon
Joined
Sep 17, 2023
Threads
3
Messages
140
Reaction score
130
Location
Conroe, Tejas
Vehicle(s)
24 XL EB AWD
Engine
2.0L EcoBoost
Wait...are block heaters not common? Couldn't pass it up for 90 bucks.


EDIT: just noticed it was $90 on my order, but $190 on my window sticker. WTH.
 

YM9

2.5L Hybrid
New member
First Name
Justin
Joined
Apr 16, 2023
Threads
0
Messages
4
Reaction score
1
Location
St. Louis, MO
Vehicle(s)
Grand Prix
Engine
2.5L Hybrid
I put my deposit down fall of 2021 and got mine Saturday. So you don't the worst luck.
 
OP
OP

Archivist Engineer

2.5L Hybrid
Well-known member
First Name
Derek
Joined
Mar 7, 2024
Threads
2
Messages
82
Reaction score
77
Location
Pittsburgh
Vehicle(s)
2024 XLT Maverick
Engine
2.5L Hybrid
Wait...are block heaters not common? Couldn't pass it up for 90 bucks.


EDIT: just noticed it was $90 on my order, but $190 on my window sticker. WTH.
Yep, that was one of the items that went up during the price increases last fall. You should be price protected for that $100 increase, if your dealer honors it.
 

DinoLord

2.0L EcoBoost
Well-known member
First Name
Brandon
Joined
Sep 17, 2023
Threads
3
Messages
140
Reaction score
130
Location
Conroe, Tejas
Vehicle(s)
24 XL EB AWD
Engine
2.0L EcoBoost
Yep, that was one of the items that went up during the price increases last fall. You should be price protected for that $100 increase, if your dealer honors it.
They did, thankfully. I just didn't notice that was among the increases.
 

Ozarkbeard

Well-known member
Joined
May 22, 2022
Threads
14
Messages
4,344
Reaction score
5,477
Location
.
Vehicle(s)
.
Engine
Undecided
...Or so he's promising me, at least.
That's a nice thought.

Next time, find another dealer. First red flag, for me anyway, is the deposit. Not all stealerships charge them. And it obviously doesn't help get your truck built & delivered any faster. Allocations are often the main reason for long delays.

Best of luck.
Sponsored

 
 







Top