Wheel Bearings & Warranty

[packhock]

Two months ago I bought a ‘23 Maverick Lariat AWD with 48k miles.

While at my local Ford dealer for the trailer module reprogramming recall, the technician said he heard a grinding noise from the front. Initially they said it was the front wheel bearings, adding it was covered by Ford’s 5 yr/60,000 powertrain warranty. The technician also found the front differential oil was low.

A short time later Ford said wheel bearings weren’t covered by the power train warranty (contrary what I had read online at Ford.com). Apparently they (local dealer) provide the part number(s) to Ford, then they advise the dealership whether or not it’s covered by a warranty.

I had bought the truck from a local Chevy dealer, and it came with an extended warranty. So upon Ford’s advice I took the truck there, they confirmed it needed new front wheel bearings and covered the repair cost under their second-party extended warranty.

I really like the truck (traded in a 2016 F-150 for it), just wanted to inform this group what I recently experienced with the wheel bearings and the end result.

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[lm126027]

Two months ago I bought a ‘23 Maverick Lariat AWD with 48k miles.

While at my local Ford dealer for the trailer module reprogramming recall, the technician said he heard a grinding noise from the front. Initially they said it was the front wheel bearings, adding it was covered by Ford’s 5 yr/60,000 powertrain warranty. The technician also found the front differential oil was low.

A short time later Ford said wheel bearings weren’t covered by the power train warranty (contrary what I had read online at Ford.com). Apparently they (local dealer) provide the part number(s) to Ford, then they advise the dealership whether or not it’s covered by a warranty.

I had bought the truck from a local Chevy dealer, and it came with an extended warranty. So upon Ford’s advice I took the truck there, they confirmed it needed new front wheel bearings and covered the repair cost under their second-party extended warranty.

I really like the truck (traded in a 2016 F-150 for it), just wanted to inform this group what I recently experienced with the wheel bearings and the end result.

Ford may be using cheep bearings... Each of my 2 Edges, (2010 & 2015) both bought as Ford Certified, needed a front wheel bearing. 1st Edge I was just over 48,000 so had to pay for. On the 2nd, thought something was familiar at feelings from the front end, so had it checked just before 48,000. Yup, opposite side though.... When parts came in, was over 48,000 so tried to charge me. Reminded them that I was under 48,000 when the part was ordered and they agreed and only paid the copay... My Mav is the 1st new Ford since 2001 (did have a 2005 RAV bought new). Love the extra 12,000 mile you get when buying Ford Certified. All three Ford Certified had fairly low mileage when purchased. The 2020 Escape had less than 10,000.