VIN Disappeared From Ford Tracker!!

[DHarbaugh]

Has anyone else seen this message?

I have been using the Ford VIN tracking site provided in the email, and yesterday it started acting up after I put in my Order Number and VIN.

Yesterday it started telling me "Your session has expired. Please refresh the page and try again". This happened even after refreshing.

Tonight I checked it again and got the message below.

Is this related to the recent recalls?

Is there something working with the site?

Any info would be appreciated.

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[FakeCowboy]

Don't worry about it, the tracker goes down all the time, it's not currently working, try again tomorrow, and don't worry, Ford didn't nuke your order. Take a deep breath and relax

 

[spexmaverick]

I kept getting similar messages during the wait process once the truck was in production. When there’s a change in status it takes a day or two to refresh and should update automatically.

 

[DHarbaugh]

Don't worry about it, the tracker goes down all the time, it's not currently working, try again tomorrow, and don't worry, Ford didn't nuke your order. Take a deep breath and relax

Lol ok thanks for talking me off the ledge. I'm glad this isn't a larger issue.

 

[19redsox67]

This happened to me this morning.. Just figured the website was acting up again.

 

[Champ]

Works fine! https://shop.ford.com/vehicleordertracking#/

 

[jbandc122]

The Canadian website goes down less for some reason and it includes US vehicles. Just change the .com to .ca and it should work.

 

[DHarbaugh]

The Canadian website goes down less for some reason and it includes US vehicles. Just change the .com to .ca and it should work.

That worked! Now I can see an updated status again.

Thanks so much. That was brilliant!!

FYI. I just checked the US website again and it's working. However, the US site tells me my truck has been shipped but the Canada site tells me it has been shipped and gives me an updated expected delivery date. I don't know why they added extra information to the Canada system and not the US system but it's definitely nice to have. I would recommend using the Canada one for anybody who wants more specific info.

 

[Darnon]

FYI. I just checked the US website again and it's working. However, the US site tells me my truck has been shipped but the Canada site tells me it has been shipped and gives me an updated expected delivery date. I don't know why they added extra information to the Canada system and not the US system but it's definitely nice to have. I would recommend using the Canada one for anybody who wants more specific info.

Canada site is probably using a slightly older code backend. The US tracker used to show estimated delivery date as well until a few weeks ago (probably because shipping times are all over the place).

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