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Tracking not working?

CD_SM

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I hadn't checked my order tracking in several weeks, but decided to try today since my XLT hybrid is scheduled for this week (week of 12/18).
When I use the tracker at shop.ford.com/vehicleordertracking and enter order number and VIN, the first click on "Accept and track" does nothing; the second click brings up an error "session has expired, please refresh your page".
Anyone else having the same issue? Should I be worried?
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CD_SM

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Hmm. I just tried typing it in (vs copy/paste) but have the same result. For the moment I'll be optimistic that it's because my Mav is changing status to being built .... But I am eager to hear any other suggestions or info.
 

Old Farmer

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As far as I'm concerned, the tracking function hasn't worked in about two weeks.
Yeah, yeah, clear cookies, yeah, yeah, did that too many times.
Called Ford cucumber (sic, by accident) service finally.
Hope the truck, (which I ordered in March '22 arrives on January 6th), works better than the Ford order status software.
 

Bob S

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To clarify, the link in my scheduled to be built email stopped working on my build week. Using the link in the build and tracking links thread has worked since then though.
 

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CD_SM

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ETA - must be the cookies or something. I just tried it in a different browser and it worked. I'm now in production, yay!
 

fast88fox

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Still not working. I have tried the manual link that was posted above by Bob S and I have tried it on 3 different browsers and they all did the same thing.
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