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Folks I need to vent here. I picked up my Maverick in the rain on October 30th 2021. It looked great. Water was beading up all over it, brand spanking new. I took it on a road trip on November 2nd which included some gravel roads. The fender wells got a little dirty and the truck got dusty. I washed it on November4th and felt something gritty in the paint on the hood. While towel drying the truck I became aware that there was something in the clear coat on the hood. I found that this substance was in and on the paint over a lot of the truck. The hood was the worst, it looked like somebody spewed sand in the clear coat while it was drying. I took it back to the dealership and they sent me to their body shop manager. He took one look at it and called it rail dust and that it probably occurred during rail transport. The clear coat had little white blotches in it, some pock marks and the gritty stuff looked like rust. I left my truck with the body shop and started a claim with Ford. The body shop manager said they would try to clay bar it and buff it out but maybe the whole truck would have to be repainted.
I picked it up today and it does look good. What ever they did removed the rail dust without any sanding or repainting. My concern is did this polishing shorten the longevity of the factory finish? I paid for a new truck, would this remedy be acceptable to you? I know its not the dealerships fault but I sure feel like I have been taken advantage of.
I picked it up today and it does look good. What ever they did removed the rail dust without any sanding or repainting. My concern is did this polishing shorten the longevity of the factory finish? I paid for a new truck, would this remedy be acceptable to you? I know its not the dealerships fault but I sure feel like I have been taken advantage of.
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