June Order pushed out again

[rognus]

i call 800-334-4375, it doesnt give me an option to hit numbers... recording asks what i calling for and I say Maverick updates
If there is a different number you call, can i try it please

I found this number on another thread? 800-392-3673 . I haven't tried it, but I feel your frustration

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[JBnorthTX]

These days having a VIN# doesnt mean a lot.
I havent received 1 email from Ford but every time I call them they say my email is attached to my order and they dont know why Im not receiving them
Too make a long story short, I have to call the dealer every week to do my own tracking
My first build date was wweek of Dec 13, I call my dealer today and now its Dec 20.... with the holidays this is telling me that it wont be built till the 1st of the year now
Then take another 4-6 weeks or more to deliver it
im just outside of Boston, so its a long distance from Mexico

I thought we could track it ourselves once we have a vin. I don't have a vin yet so maybe I'm not familiar enough with how it works.

 

[Charles]

Ordered 6/25/21
Alto Blue
Hybrid
Moonroof
XLT
Sliding rear window

Havent received 1 email from Ford. My rep forwarded me an email saying i had VIN# and scheduled week of 12/13....

I called my dealer today and talked to someone else cause my rep is on vacation this week and he said its week of 12/20 now

This is getting really old and I thinking of cancelling cause my trade will be worth crap by the time it comes in

Looks like your dealer didn't include your email address when the order was submitted to FORD.

 

[Tomsoxfan]

Looks like your dealer didn't include your email address when the order was submitted to FORD.

Dealer said they did and when I call Ford the girls there read my email off to me and says its attached ??

 

[Packer Bill]

My dealer know way more than the Ford employees at 800-392-3673 and 800-334-4375. The first phone number, the rep transferred me to the second number. The second number (Ford Marketing for the Maverick) only could confirm my order was in the system and noting else! Contacted my dealer and he gave me my exact build date.

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