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how do you get updates on Maverick production?

annspark

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Annette
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Ford Explorer Sport Trac and Acura RDX
I recieved a letter stating my Maverick would be scheduled for production the week of 7/25. I have a VIN number but i have not recieved any update and the tracking has not changed.
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bbhaag

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Undecided
You either call customer service every week to see if there are any updates, check with your dealer to see if there are any updates, or wait for the tracker to update from order confirmed to in production.
 

JBMcC

2.5L Hybrid
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Jim
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If you know your order # and VIN, you can try the site:
https://shop.ford.com/vehicleordertracking
It seems to work about 10% of the time. It seems to help if you set up an account and add your VIN to your vehicles (but that may be just 'black magic').
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