- First Name
- Mark
- Joined
- Aug 11, 2021
- Threads
- 2
- Messages
- 52
- Reaction score
- 87
- Location
- OFallon, MO
- Vehicle(s)
- Maverick XLT - Hybrid
- Engine
- 2.5L Hybrid
- Thread starter
- #1
I ordered my Maverick XLT, Hybrid, Lux, CP360 on 7/7. It was placed at a Priority Code 2 in early November. Watching Tim Bartz's videos (thanks Tim) I went to my dealer January 17th and had them change my Priority Code to 10, so I could drop the Lux package to help speed my order. Also added the Trailer Hitch and 400W Inverter, I will get the spray-in bed liner aftermarket. Now to get it back to Priority Code 2...
My Dealer was no help, I asked them several times to contact the Local Ford Rep or give me his contact info to assist in upgrading the priority code. Finally, on Jan 28th I emailed the chief customer experience officer of Ford Motor Company. It was passed off to a very helpful liaison to the executive offices who swiftly contacted me in 2 business days and then a scheduled email showed up on Feb. 7th.
I still may not get my Mav until June (11 month wait), but at least it is scheduled.
Some times you have to go up the ladder.
My Dealer was no help, I asked them several times to contact the Local Ford Rep or give me his contact info to assist in upgrading the priority code. Finally, on Jan 28th I emailed the chief customer experience officer of Ford Motor Company. It was passed off to a very helpful liaison to the executive offices who swiftly contacted me in 2 business days and then a scheduled email showed up on Feb. 7th.
I still may not get my Mav until June (11 month wait), but at least it is scheduled.
Some times you have to go up the ladder.
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