Early November builds

[Gutshot]

When will Ford come clean about the delay in trucks in production from early November?
Mine has been in production since 11/13.

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[2Crew]

When will Ford come clean about the delay in trucks in production from early November?
Mine has been in production since 11/13.

Mine since 11/23. XL Hybrid Hitch/CP360/DIBL

 

[JBEN110]

When will Ford come clean about the delay in trucks in production from early November?
Mine has been in production since 11/13.

this is what my dealer said about my truck, production started november 29


Talked with both my sales managers today. From what my manager was told, your tremor is being held for a "quality assurance hold" and a "field specialist" has been assigned to it. These are new terms to me. ETA in my managers system it says Jan 9, however just being honest from Mexico to here on a railcar may be doable. But seems unrealistic. Especially if there is no progress saying "shipped"

I wish I had better news just being real with you.

 

[AlsMaverick]

When will Ford come clean about the delay in trucks in production from early November?
Mine has been in production since 11/13.

I know it's frustrating, but they really don't owe you anything. So I don't understand the "come clean" comment.

 

[JBEN110]

I know it's frustrating, but they really don't owe you anything. So I don't understand the "come clean" comment.

I think like me, this person wants to know why the vehicle we ordered are still in production when others built after ours are already shipped, I think it’s fair to say they should communicate better as every company should with their customers. That’s how you keep customers and have a good reputation

 

[AlsMaverick]

I think like me, this person wants to know why the vehicle we ordered are still in production when others built after ours are already shipped, I think it’s fair to say they should communicate better as every company should with their customers. That’s how you keep customers and have a good reputation

I agree that Ford's communication is lacking. I personally appreciate the courtesy they provided by giving me insight on the vehicle that is not yet mine.
I have not yet received it but it's on it's way after 6 months.

 

[JBEN110]

I agree that Ford's communication is lacking. I personally appreciate the courtesy they provided by giving me insight on the vehicle that is not yet mine.
I have not yet received it but it's on it's way after 6 months.

i agree, they definitely don't have to do that but they do anyway. i just find it strange because in most sales industries, other than vehicle sales, they try to give you everything you need to make you want to buy their product(then after you buy it they typically ghost you) but the car industry don't really care about trying to sell to the customer by showing good communication and satisfaction before OR after you buy. they already know that someone will buy the vehicle if you don't. that will soon come to an end though when the middle man is cut out and you order online yourself with no dealer. i could be wrong but i feel that's inevitable.

 

[Pocowano]

Ford don't give a shit about you. Because if you don't take it, someone else will at a mark up.

 

[a***h]

I talked with customer service again yesterday. Even though my estimated delivery is 12/27/23, there is no real possibility for that to be valid since there is no ship date. I was advised that the tracking is not being updated as it once was. They don't have any answers just like we don't?

 

[Thundercougarfalconbird]

December production trucks are being built and shipped out quickly and we're starting to see some early Novembers shipping out on here.

I'm thinking it's the turn signal recall. They probably identified the problem in November and knew it would be a software fix they could quickly do in the staging area before shipping. Kind of like the chip shortage - Ford built the trucks and had them sit until they could get last piece in stock and installed in the parking lots. That or they had some bad part for a couple weeks of production and they're just getting replacements now to work on in the lot as they can.

I have nothing to back that up, but it is very coincidental timing.

 

[Hot Runr Guy]

Mine was built 11/15, arrived at dealer 12/5, took delivery 12/6.

HRG

 

[Gutshot]

Mine has been in production since 11/13

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