Delivery timeframe

[DefiantDJ]

I'm worried about the tariffs as well, but unlike you all our Lariat isn't even in production yet. Ordered late January. I'm hoping Ford had some umbrella protection from the USMCA agreement... sigh

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[Ozarkbeard]

I spoke with Ford Customer Service about my 2025 Maverick Lariat Hybrid that has been in production for the last 2 weeks. She said it has left the body shop on Thursday 3/6. Does that mean it’s ready to ship?

When the tracker says "Shipped," it has shipped. That's your next thing to watch for.

After that, expect anywhere between 2 to 8 weeks before delivery to your dealer.

My order to delivery took over 13 months. One month of that was shipping. 3 weeks of that month consisted of the truck sitting in the railyard, awaiting last leg transport by semi truck.

 

[dochawk]

When the tracker says "Shipped," it has shipped.

in ford-speak, yes.

Loaded onto a train car that isn't going to leave ford's plant for a week counts as "shipped" . . .

 

[envymy300]

So just to update everyone. My delivery window has now passed. No updates from ford about a delay at all. My tracker just says shipped, and Ford will not release any info., other than contact you dealer they have better resources. You can’t tell me that the dealership has better resources than the manufacturer.

This has got to be the worst customer service experience I have ever had.

 

[Pierre777]

So just to update everyone. My delivery window has now passed. No updates from ford about a delay at all. My tracker just says shipped, and Ford will not release any info., other than contact you dealer they have better resources. You can’t tell me that the dealership has better resources than the manufacturer.

This has got to be the worst customer service experience I have ever had.

So, Why pay a destination fee if they cant guarantee a delivery date that falls within there estimate time frame.? Ford should work with it dealers to make sure vehicles don't sit in a rail yard for weeks on end. It is a bit fustrating

 

[envymy300]

So, Why pay a destination fee if they cant guarantee a delivery date that falls within there estimate time frame.? Ford should work with it dealers to make sure vehicles don't sit in a rail yard for weeks on end. It is a bit fustrating

Yup absolutely, I agree 100%. Now if it were to show up today or tomorrow, even Thursday, that’s understandable, but weeks/months sitting out in the hub of my home state is absolutely ridiculous. Looks like this will be the first and last Ford I buy

 

[Pierre777]

Yup absolutely, I agree 100%. Now if it were to show up today or tomorrow, even Thursday, that’s understandable, but weeks/months sitting out in the hub of my home state is absolutely ridiculous. Looks like this will be the first and last Ford I buy

This is really the dealer causing the delay as I recently learned that dealers will not deliver one offs on a flat bed - but will wait till they have at least 3 to 5 vehicles to put on a transport as they pay once and not multiple times ( Ford can really can't control this but I feel they should put pressure on their dealers to get order cars to their customers ASAP or refund the destination fee). That is what upsets me the most is that destination fee and I can't get my vehicle in the time frame the tracker shows?

 

[envymy300]

This is really the dealer causing the delay as I recently learned that dealers will not deliver one offs on a flat bed - but will wait till they have at least 3 to 5 vehicles to put on a transport as they pay once and not multiple times ( Ford can really can't control this but I feel they should put pressure on their dealers to get order cars to their customers ASAP or refund the destination fee). That is what upsets me the most is that destination fee and I can't get my vehicle in the time frame the tracker shows?

I contacted my dealer and they said that they receive vehicles almost daily. So to me special orders should be priority and cough up that $1600 charge

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