Air Conditioning Loud Sound Issue on 2022 Hybrid

[mampudia54]

Hi everyone!

I wanted to come in here to see if any other 2022 Hybrids are making this loud sound when the air conditioning is turned all the way up.

Story:
I took it into BP Ford in Long Beach and it feels like they are giving me the run around. I took in the car into their dealership initially for the recalls, with no personal experience of issues with the vehicle.

When I got the car back, it started making this extremely loud sound when the AC is turned all the way up, which never happened before, so I sent it back to the dealership. They first noticed that the sound was an issue, so they decided to replace the compressor as their solution to the problem, and then they gave it back to me and it still made that loud sound when the AC is turned all the way up. (Watch 1st video for reference)
So they recognized it was an issue, replaced something that didn’t solve the issue for no reason, and gave it back to me with the same issue that I complained about in the 1st place, which was the loud sound. On top of that the car smelt like mold, so I have no idea what they did to the car. So I sent the car back.

A week goes by and they give it back to me stating that they were able to “deodorize” the car, for the mold smell, which if someone could tell me in here if that is a temporary or a permanent fix that would be great. On top of that they said that they were able to fix the loud sound before they dropped the car off, and when the car was delivered, it still had that same loud sound. (2nd video I posted)

I called after they dropped off the car to later find out they didn’t even work on the car, instead they were “comparing it to other vehicles” and they found that this loud sound is normal across all vehicles.

I then checked my friends Ford Maverick and his doesn’t make that loud sound when the AC is turned all the way up.

I feel like they are giving me the run around because they can’t fix the issue, but I’m curious if anyone is having that same issue?

I just want to know if it’s an actual issue or if I should accept this loud sound when the AC is turned all the way up.

If anyone has any wisdom in regards to this situation that would be much appreciated! Thank you!

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[Glen Baker LLC]

There are a few threads already on the issue.
As a matter of fact I made a recording of it myself.
Pretty much normal.
Below is probably the best explanation.

It is very loud while on Max Cool. In 109°F interior of cabin will be 140 maybe more. If AC is set on auto then it will max out whether ice is running or not. Ice will run on MAX AC. While on automatic when temp drops to where air flow cannot use all BTU from condenser then the condenser will be reduced in RPM to whatever can be used. The ice will cycle on and off as needed. If you choose Max Cool then unlike auto the ice will remain on as well as condenser. (Max heat or max cool is one way you can keep ice running without cycling on/off, at least on hybrid). There have been several threads with recordings in the past. The lariat with the sound reducing windshield keeps a lot of noise out of cabin, so you may want to ask for one if you replace your windshield. FYI the AC on max cool has enough capacity to cool a two or some three bedroom houses. Of course you can put AC on manual with fan no faster than three and condenser will not run flat out.

I hope this explanation helped
Good luck