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Smart! What mileage are you doing the oil change at?

So I spoke with the service manager again today. I asked him why the tech wasn't following the procedure for the repair as set out by Ford. He clarified for me WHY the tech was loosening or removing the bumper cover which caused the damage. He said the tech's hands were too big to reach in and...

3985 miles. Had it since February.

Wow, thank you so much for posting this document. The tech did NOT need to remove the front bumper cover for the Maverick, and them doing that caused this problem. Now I guess I have to complain to the dealer/service department, but what am I asking for? I can't get my truck back sooner? Not...

lol, they might be, but the front pieces were not fastened as they normally would be. we'll find out!

I will make sure it goes back together correctly. He did tell me they could repair it now (I assume they'd use some sort of adhesive to hold it in place) but he said "this is a new car, you deserve a new part" so here we are! I don't think they'll be using it as a demo vehicle, I've got my crap...

Yeah, it's very possible they broke it by accident because they don't know what they're doing, but given what they told me, I figured I'd let people know in case they have this come up, or wanted to say something to their tech like "be careful, it's delicate" - basically I' posted hoping other...

I actually am glad it broke off now IF it had to break off at all, definitely saving me the hassle of arguing it's a defect and not a result of me doing something stupid. But Yeah the service manager said "it just fell off" - so who knows? They were super nice and apologetic and bummed out for...

I First time/long time. Been lurking here since I ordered back in August 2021. Received my Mav Feb 16, 2022. I love it. I wanted to make sure I got the recall fix done quickly so it didn't linger through the summer camping season. So, I brought my Mav to my local dealer/service center to get the...