Sure, that's not beyond reason, but for the service advisor to not cop to that and try and make excuses about how he did look at it etc shows the level of morality that's persistent at Titus Will.
Heart broken to hear your story and also dismayed to hear of another Ford dealer pulling this BS.
@Ford Motor Company how many more of these are we going to see before you take action?
I will say I dealt with Titus in the past and they were total slime balls. Friday I installed a new cabin...
I had a similar situation with my Tacoma and a fuel pump recall. Didn’t trust driving a truck with a recall on the fuel pump dying and an infant in the truck.
The Tacoma sat at the dealer for 3 months and I got no where with Toyota covering payments, taking the truck back or lemon laws. It was...
I washed my truck again yesterday and was frankly surprised by the amount if chips I found on the front of the truck- not just on the leading edge of the hood, but the A pillar and around the headlights too. I know I can be picky, but I swear there's an adhesion issue at play here.
Has anyone...
If it matters, I have the same issue with my ICE on an XLT Hybrid.
It's happened maybe 4 times total in 3k miles?
I'll mention it to the dealer when I drop in for my next oil change, but expect the usual- can't replicate it, can't find it, can't fix it- which is understandable.