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I don't think they did any of these. They told me that I need to contact Ford and they need to provide me a "Lead to order conversion number" so they can COVP my order.....However, I have been trying to get a hold of them for months, and no answer. It doesn't seem fair to me to have to start...

yes, hybrid. The only thing my dealer has done is taken my deposit. They don't care about anything!

By the time I ordered it they did required. However, many people ordered after me and I been trying to get a hold of them regarding this matter, which could have been resolved months ago, but they choose not too.

Continue to be frustrated. I made a post on May 13, 2022 regarding the disappointment, lack of communication, and lack of customer service from Fette Ford in NJ. Fast forward to today (7/9/22), we are still having trouble contacting anyone at Fette Ford. The only way I was able to get a hold of...

Finally!!! That's what they need some fair competition, maybe this will help everyone!

This experience has been sooo frustrating that I will be very careful of the delearship I order from in the future.

Thanks!

I actually sent them the video about price protection that Tim made, but nothing. They "fixed" the tax to represent the 6.625% instead of the 10% but when they did this, they added the increase in price that the vehicle had after December.

I know and understand that there are many people from last summer waiting. My frustration is more with the lack of information, the lies, the scam, not answering the phone/email/text, and when they are they are rude and condensing.

My dealer is Fette Ford. They changed it on the form but when they dod, they increased the price of the vehicle.

Yes, Fette Ford in Clifton NJ. Thank you for this information.

Hello, We pre-order on ford.com and then went to the dealership to fill out the paperwork. They gave us a order form our receipt for the deposit. How do I go about opening a case? Thank you.

Am frustrated with Ford, with Fette Ford (NJ), and the lack of customer service. Am frustrated with the lack of information and empathy. What did ever happened to the "customer is always right" to being polite, and to at least pretend that they care? The @Ford Motor Company supposedly opened a...

This is very sad and upsetting 😡 😢 😞 to wait a whole year for a vehicle.

We ordered a XLT Hybrid with the copilot 360 (which my understanding is the only constrain item with my order). Your offer is tempting, we were looking for a between vehicle, but we decided to continue to wait, right now is too expensive to keep a vehicle for a short term.

Happy for you but upset that Ford is not doing what they shared they were going to do (built order as they were received). I have a 10/29 order, have written letters, and reached out to customer services on many occasions and haven't heard anything. I have resigned myself for my order to get...

10/29 and received confirmation email from Ford on that same da 10/29 and I received the confirmation email from Ford on that same date.

I emailed them 2 weeks ago and got a phone call from someone saying they were going to look into it but haven't heard back. Thanks for sharing, maybe there is hope.

🤞