Can’t get Journey to work

[Pestpro77]

Yeah can’t get the journey thingy to work any help?

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[FriscoTXJoe]

Don't stop believing.

 

[kcirevam]

Ask the lonely...

 

[bombast]

Are you hooking in and using Android Auto? Journey doesn't work when Auto is on.

 

[Sirk]

The party's over...

 

[LeersMav]

Yeah can’t get the journey thingy to work any help?

Are you using Android or Apple CarPlay?
From FordPass > Home > touch the pic of the truck > Driving Data > Journeys > How Do I Connect My Device To My Vehicle ..... this will provide the instructions. Android works with either bluetooth or plugged in. Apple CarPlay works plugged in, then you must disable CarPlay under Preferences on the screen's Home Page.

 

[OB1e]

When the lights go down in the maverick

 

[nunucello]

Are you using Android or Apple CarPlay?
From FordPass > Home > touch the pic of the truck > Driving Data > Journeys > How Do I Connect My Device To My Vehicle ..... this will provide the instructions. Android works with either bluetooth or plugged in. Apple CarPlay works plugged in, then you must disable CarPlay under Preferences on the screen's Home Page.

I could use help getting My Journeys to work with the following setup :

iPhone iOS
CarPlay
Hybrid XLT

Nothing I do seems to work. I have disabled CarPlay in the iPhone settings. But that did not help.

I've attached screen shots to show everyone what I see in the iPhone Ford Pass App.

 

[LeersMav]

I could use help getting My Journeys to work with the following setup :

iPhone iOS
CarPlay
Hybrid XLT

Nothing I do seems to work. I have disabled CarPlay in the iPhone settings. But that did not help.

I've attached screen shots to show everyone what I see in the iPhone Ford Pass App.

Do you have Sync 3 Infotainment system?

If so, disable CarPlay from Sync 3. Make sure the iPhone is paired with Bluetooth. "My Journeys" should work plugged in or by wireless/Bluetooth.

 

[nunucello]

Do you have Sync 3 Infotainment system?

If so, disable CarPlay from Sync 3. Make sure the iPhone is paired with Bluetooth. "My Journeys" should work plugged in or by wireless/Bluetooth.

Maverick is Sync 3 I believe yes. How do you disable CarPlay directly from the Sync 3 screen ?

 

[LeersMav]

Maverick is Sync 3 I believe yes. How do you disable CarPlay directly from the Sync 3 screen ?

Plug in the iPhone, wait to interface via USB, then
Turn on infotainment system (if not already on) > hit Audio (lower left button) > hit Apple CarPlay on left side of the display under the compass, the Settings for Apple Carplay will open > toggle Apple Carplay to Off. Keep plugged in. (see attached photo from FordPass)

At this point, you will need to drive to create a Journey (around the block or few blocks should be sufficient).

I discovered once the CarPlay has been disabled in Sync 3, FordPass Journey will record when iPhone is on bluetooth OR plugged in. You just lose the CarPlay display on the Sync 3 screen. Unfortunately, iPhone users have to choose one or the other. I used Waze as a former Uber Driver so I am use to viewing it from my iPhone, so not having CarPlay apps displayed in Sync 3 does not bother me, as it does some.

 

[nunucello]

Plug in the iPhone, wait to interface via USB, then
Turn on infotainment system (if not already on) > hit Audio (lower left button) > hit Apple CarPlay on left side of the display under the compass, the Settings for Apple Carplay will open > toggle Apple Carplay to Off. Keep plugged in. (see attached photo from FordPass)

At this point, you will need to drive to create a Journey (around the block or few blocks should be sufficient).

I discovered once the CarPlay has been disabled in Sync 3, FordPass Journey will record when iPhone is on bluetooth OR plugged in. You just lose the CarPlay display on the Sync 3 screen. Unfortunately, iPhone users have to choose one or the other. I used Waze as a former Uber Driver so I am use to viewing it from my iPhone, so not having CarPlay apps displayed in Sync 3 does not bother me, as it does some.

Thank You. I will give this a try tomorrow and report back. Much appreciated.

 

[nunucello]

Plug in the iPhone, wait to interface via USB, then
Turn on infotainment system (if not already on) > hit Audio (lower left button) > hit Apple CarPlay on left side of the display under the compass, the Settings for Apple Carplay will open > toggle Apple Carplay to Off. Keep plugged in. (see attached photo from FordPass)

At this point, you will need to drive to create a Journey (around the block or few blocks should be sufficient).

I discovered once the CarPlay has been disabled in Sync 3, FordPass Journey will record when iPhone is on bluetooth OR plugged in. You just lose the CarPlay display on the Sync 3 screen. Unfortunately, iPhone users have to choose one or the other. I used Waze as a former Uber Driver so I am use to viewing it from my iPhone, so not having CarPlay apps displayed in Sync 3 does not bother me, as it does some.

I got the first Journey ever to record.

When I got to my destination I disabled CarPlay from the Sync 3 screen. I kept the Maverick on.

As soon as I disconnected CarPlay, my iPhone opened up Ford Pass on its own and the journey recorded.

Thank You.

 

[93nighthawk]

Yeah, you don't have to go your Separate Ways.

 

[nunucello]

Thank You. I will give this a try tomorrow and report back. Much appreciated.

Tried it again today - but I could not get Journey to record. Oh well. It worked once so not sure why I had no luck today.

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