- First Name
- Tim
- Joined
- Jul 10, 2021
- Threads
- 155
- Messages
- 2,354
- Reaction score
- 8,505
- Location
- Salina, KS
- Website
- www.long-mcarthur.com
- Vehicle(s)
- 2022 F-150 Lightning, 2021 Ford Bronco
- Engine
- Undecided
Try this...https://www.mavericktruckclub.com/forum/threads/how-to-get-your-private-offer-certificate-number.28078/What, exactly, is the process for generating the priviate offer If it is not showing up in the system? Anyone know?
Ours apparently is not showing up because our last name was entered slightly differently between the MY22 order and the MY23 order. Both orders were processed with COVP.
I understand that the dealer’s Ford Inventory Specialist is the one who is supposed to be able to “fix” this and generate the certificate number.
But what — exactly — needs to be done to connect the two orders and get the offer?
I know @fordvideoguy has said “all they will need is that COVP tracking number.”
I just called our sales manager to tell him this … and he asked if we had that number, after reading me the order numbers, which of course are not the same thing.
And this was after he called us to tell us we should have received an email (or letter in mail) from Ford with the private offer information. Aieeeeeeeee….. We never got an email (or letter) because the private order certificate was NOT automaticslly generated … because our last name did not match exactly between the two orders.
(Round and round we go…)
So now the sales manager is trying to track down the COVP tracking number with the original sales rep, who is out on disability leave.
Aieeeeeee.
Anyway — my question remains — what, exactly does the Ford Inventory Specialist (or someone else at Ford) have to actually do in the system, in order to make this happen — assuming he has the COVP tracking number(s)?
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