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Ford's New Business Model. And the Maverick Goes...

LeersMav

2.5L Hybrid
Well-known member
First Name
Maximus GP
Joined
Jul 19, 2021
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Location
Orange County, CA
Vehicle(s)
PriusV, Sonata PHEV, F-50 Mavrick Lariat Hybrid FE
Engine
2.5L Hybrid
WOW, freakin' game changer for sure.

This means every Ford dealer will need to sign a NEW dealer agreement and adhere or drop the line from their portfolio of stores.

For those unfamiliar with manufacturer internal workings, the manufacturer can change the agreement/contract in order to insure high customer service and satisfaction.

With Ford ranking below average in J.D. Power 2022 Customer Satisfaction Index, they are making adjustments to insure an increase, as it is their right under the current dealer agreement.

https://fordauthority.com/2022/03/f...average-in-2022-customer-service-index-study/
 
 




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