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Another Tracking Question

bbyBlue

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So I am trying to track my truck last week with a TTGX letter on it. do I call csx or ns ? I called both and I get out dated info from both ?
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ALcpressure

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You may also want to try the Norfolk Southern rail.

Norfolk Southern
1) call 800 635-5768
2) press 2
3) press 2
4) enter letters then #
5) enter numbers then #
6) wait for response.

They must enter information on keypad. The voice response will not work.
 
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bbyBlue

bbyBlue

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Is ttgx 8849 ? They say there is no tracing info and sometimes when it will go to where I need it it’s wrong and it leaves out the “g” ? Is there a different line of numbers I need to press ?
 

AndyVilla

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I have 6 numbers on my railcar TTGX981717
 

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ALcpressure

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TTGX should be 8849 then #. Try entering them slowly. Then it should ask for the car number. Enter it then #. It then Should read what you entered if correct hit 1. Good luck. There is a possibility that it isn’t on Norfolk Southern. My was supposed to be on Burlington. I tried 3 different rail companies before I got positive info.
 

AndyVilla

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I don’t use the phone keypad, I enter the information verbally
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