24 XLT here. We had a 23 that Ford never could fix. The 24 went to “sleep” abt 3 months into it. I called the local dealer, told them it would not start. They sent roadside out and the battery only had 6.4 volts. As soon as he turned the jumpstart on, the truck came alive and started right...
We had the same experience at our dealer in FL. Called and they gave us an appointment for the next day at 7:00am. We told them the backup camera was “frozen”, (yes, they did the update) and I even took a picture of the backup camera on and the speedometer showing us going 40mph.
when we got...
As long as it is under warranty:
1) let it go to sleep
2) call your dealer for roadside
3) tell them you are bringing it in and need a loaner (it is covered under warranty)
4). Tell them to keep it until it is fixed
( it took my dealer a month to finally get it fixed. 2 different modules and...
Technically they are “new” as they haven’t been bought or installed. But, they are 2 yrs old. I bought a set of (4) trailer tires, “new”. When I checked them dates, I inquired as to being new and warranty. The warranty started when manufactured. The dealer called the supplier and they...
Leave it with them. Request a loaner. It took my dealer 28 days to “find” the parasitic draw. They ended up finally, with the help of Ford engineers, changing the battery, TCM and BCM replacement. That was abt 4 months ago. No problems since. Don’t take no for an answer. Leave it with them...
I ordered a 2022 and had to give $1000 deposit. Got the email from Ford that the order was submitted… after 4 months and no other info, I called Ford with my order details, name, dealer number and order number. Long story short, they did not do the COVP so the order was never completed. I...
My hybrid did that. Called the local dealer who sent out roadside service. The 12 volt battery only had 5.6 volts. As soon as he turned the jumpstart on, the truck came alive and started. Took it to the dealer who provided a rental until it was “fixed”. 28 days later they called and said it...
And how many do you really think look at their manuals, let alone read anything in it? After seeing so many posts questioning on how to do stuff, it is very apparent they don’t.
1) call roadside assistance
2) call Ford to open a case and get case #
3) tell dealer you need a loaner/rental.
4) leave it with dealer until they figure it out.
that is the steps we took when ours was DEAD. They had it 28 days. Replaced battery, as well as TCM & BCM module changes per Ford...
As I have reported in other posts. Mine went into the DEEP sleep. It was driven the day before with no issues. When we went to start it, nothing… no lights on the dash at all. Called the dealer for roadside service to come jump start it, and we were bringing it in to be looked at and needed...
Ordered an EB on 01/02/2022, it was never built because the sales manager never completed the order properly. Ordered a 2023 XLT hybrid which took 10 months. Ordered a 2024 XLT hybrid which took 8 months. Since you want an AWD, which is EB, look on dealer lots. Our local had 2 AWD Mavericks...
I tow dolly ours because we already had the tow dolly long before the Maverick arrived. I use a trailer dolly to make moving the tow dolly a LOT easier...
Ours died 4 weeks ago today. It also was only 2 months old. Dealer sent roadside service to get it started. The battery only had 5.6 volts. As soon as he turned the jump start on, the truck came alive. The dealer approved a rental vehicle for us. They still are not sure what is wrong. They...