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I ended up finally getting my truck a month ago, and I was able to get them to refund the deposit. They tried sneaking in some other stuff, and overall the experience felt shady, will never buy from them or recommend them again.

I've got an estimated delivery date of the 14th, if it shows up, I'll be there.

How's the road noise with your tire upgrade?

I think it was May last year when I got on the list. I emailed every couple months to check on things. I would recommend calling and getting on their list for people who back out. They’ve called me about 3 different trucks this past month. A couple were marked up, but they had a cactus grey...

It was a new order. I got on a list with their online sales department, and they put my order in on the 16th. Hopefully you get scheduled soon!

Got it, thanks for the response.

⏰ 9:22AM CST 📅 June 26th 🔢 538XX 🛻 Oxford White, XLT Hybrid - No add ons 📍 Houston 🗓 September 16 🕺 Planet Ford Spring Can't remember, but is it too late to add the lux package? I don't want to screw anything up by trying to add something on now.

Turns out the original order did go through and the dealer just sent me the order number. Phew.

Emailed my online sales rep earlier trying to get my priority code. They said their manager placed my order on 9/16 when order banks opened, which they did, because I received my confirmation email, but they did not receive a confirmation on their end. Shortly after sending that email today, I...

Hmm, I called another dealership earlier and they didn't require a deposit, think I should order from both?

Goodness, yelp has not been kind to them.

This is solid advice, thanks! Just trying to figure out if this is the normal fee for reserving, first time new truck buyer here.