Did they mention that the defect made the truck unsafe to drive? Do you have any more specifics on the defective part? I would like to use this information to return to Ford because the knock is not normal and may be unsafe.
Ever since I took deliver of my 2023 Maverick XL Hybrid I have noticed an unsettling “knocking” sound whenever going slowly over larger speed bumps. It seems to happen when there is torsional stress on the frame and as the suspension rocks a few times there is a dull knocking sound.
I had a...