They say I should get a loaner tomorrow. But I'll believe it when I get it. I have very little faith in the ford customer service. This will help but this is getting old.
They say they are going to pull the transmission this week to troubleshoot it. We'll see. I called another dealership and they said they would have to start at step one with their own mechanic. So I'm just going to be patient and ride it out for the time being. Seems no turning back now. Maybe...
They have 5 lifts one mechanic. They say they have a back log of 50 plus jobs. The ford customer service lady I talked to was the manager of my case representative, and told me they just work with parts, Has them expedited to speed up the process. She said they don't get involved with the...
Well new update. The service writer texted me and hasn't heard from my ford representative and no transmission has been ordered. Said they hope to pull it and troubleshoot later this week. THEN wait again for parts. THEN probably wait for a lift again. I been waiting for a lift for 2 weeks now...
I got a case # opened through ford customer support. Tech Tye guide me to this and now I'm seeing more urgency. They ordered me a new transmission. Seems they can get more done than us or even the dealer.
I can't get a time line of no kind from the dealership. All I been told is they are waiting for a open lift to pull the transmission. Who knows how long after that. Pretty soon my maverick will have been in the shop more than my driveway. Only 1600 miles sad.
We canceled my wife's 2024 Maverick...
Well just told they are going to pull my transmission. Not sure how long that will take. Pretty sad this much issues with only 1,650 miles. I don't think the hybrid inverter they installed did anything. 4 days later back in shop with same issue. "Shift System Fault", "Not in Park". The last time...
Already investigating. I seen some on this site with the same issues that had to get a new transmission. We'll see, looks like another few weeks with no maverick.
I have a 23 maverick lariat hybrid that I had in the shop for 2 weeks with only 1500 miles. With a shift system fault. Would not let you put in gear to drive, it would lock the parking brake on and not release. It would clear over time. They put a hybrid inverter on and said it was fixed. So I...
Got mine back after installing a hybrid inverter. Setting in a parking lot right now waiting for my truck to reset so I can drive it. Same issue. Obviously it wasn't the hybrid inverter. I will be asking for a loaner this time and if not I'll contact ford. Maybe I should have stuck with chevrolet.
Took mine in almost 2 weeks ago with shift system fault. They told me the technician ordered a Hybrid Inverter. Still hasn't come in yet. Hopefully I'll get it back this week. Only 1500 miles.