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You're talking about his brain, right? 😂😂

True. But the ride/handling of the Ram in stock form is already bad. So a little worse wouldn't hurt😅

Congratulations. I'm sure you'll enjoy your truck

My sisters inform me in no uncertain terms of the speaker volume every time they ride in the back. 😂. Sometimes I just switch the setting to the driver setting. And that's sufficient. But other times I have to actually adjust the fade to mostly the front speakers

I have the Rough Country fold/flip as well. I'm happy with it. The roll up is nice enough. But I've seen a few jam or otherwise become hard to operate over time. No such issues with the fold/flip. I'm happy with mine. I keep it closed most of the time. But I loved the access to the entire bed on...

I'm thinking that his steering "issues" may be his lane keeping assist because it does have a different "feel" in certain circumstances. We've had customers mistakenly turn their lane keeping assist on and coming in complaining about their steering. We showed them how to turn it off. And they...

There are a LOT of things that won't hurt but are COMPLETELY unnecessary. Changing oil every 500 miles wouldn't hurt. 😅. But REAL WORLD experience with the hybrid we since 2005 says that these engines tend to last 200,000-300,000 with 400,000 being realistic when maintained per Ford recommended...

I miss the days when you could buy a vehicle in a lot of different colors. Those were the days when they'd offer colors that people LOVED or HATED. Today almost every color is "safe" where few love or few hate. I like them taking a chance on good color and "controversial" colors from the past...

Reminds me of the color that was fairly popular in the 1970s-1980s on the F-Series trucks

Why should they use an extreme duty cycle when the engines are lasting as long or longer than their other engines when maintained according to Ford recommendations? I understand your logic. BUT real world use says the opposite. These hybrid engines in REAL WORLD use ROUTINELY last...

I don't think he's saying it negatively affects warranty. I think he's simply saying that the warranty says using the extreme duty schedule is only necessary under certain conditions. In other words, using the extreme duty schedule for normal operation in the Hybrid is overkill. And FORD and...

While you may be correct, it shouldn't be up to the customer to figure it out. As Employees at a dealership, we simply expect the customer to describe the concern and conditions it occurs under if I own. And if possible perhaps demonstrate the problem in action if we can't get it to happen...

Me neither. He should talk to the General manager. If nothing happens, then call Ford. This is unacceptable

I have a 2025 Hybrid XLT, AWD that I purchased in May of last year. I have a bit over 37,000 miles. Thus far I've had zero issues that can't be attributed to the normal quirks of the truck. It's an overall good truck. No,, it's not a luxury vehicle. It's not meant to be. But it's simply a nice...

Most wouldn't say that. If a screen goes blank, it's either a hardware, software, issue with the truck or an issue with the customer's phone if it only happens when the sync is connected. Either there was an error in communication, or the service personnel is an idiot.

Id suggest going to the GENERAL manager if he hasn't already. In small dealerships the service manager is Sometimes also a service writer. Sometimes the GENERAL manager doesn't realize what's happening. General managers hate it when they have to get personally involved. Our dealership is small...

Just contact Ford at this point. They'll press the dealership. We had an issue where the customer described a steering issue that we couldn't duplicate, they wouldn't let us release the vehicle to the customer until we went through a process. They even turned it over to a different department...

I try. But truth be told. The technician pay plan disincentives this. It's hard to convince a tech that has bills looming because Being thorough has little reward other than the pride of doing one's job well. Financially it's costly. I've spent an entire week (probably 3 or so hours per day)...

Wow! I didn't see that. That's crazy. Given that the vehicle is very new, Even a poor excuse for a tech would at least throw a part at it. The dealership has resources to assist with difficult problems. If the case is as he says, the best course of action at this time is either to use a...

The wrong tech got this vehicle. We have certain techs that have the reputation of being impatient and only doing a cursory test drive because the pay system penalizes spending a lot of time diagnosing a problem because a tech may spend a long time trying to duplicate a problem. If the problem...