Honestly, I get the pessimism. Especially with the dealer relations. I know it's not all the dealers' fault. I definitely put some of the fault on corporate for leaving dealers in the dark or forcing them to ask to keep their shared customers informed. Though I don't believe even if corporate...
Has anyone chatted with Ford today and got told they got assigned a build date for 9/5 which was potentially scheduled today? I know I saw one maybe but I was curious if that came from the dealer or Ford chat?
I'm planning on chatting Ford at some point this week, but with me just making changes on Thursday(July 7) removing constraints, I am skeptical I get picked up...anyone else in this situation?
That is probably what I am going to have to do tonight after work. I hate being that guy, but with Ford's deadline tomorrow I want to give my truck a chance.
Ugh! Trying to talk to my dealer about removing constraints and he has all but ghosted me. Tried to raised this with Ford and they said there is nothing they can do... WTH??? Trying to set myself up with a chance to get built this year and getting ghosted is frustrating.
Maybe someone on here can help. With the deadline of "by July 8." I have reached out to my dealer three times (twice by email once by phone) To talk through removing the two constraints I have (SIBL and tonneau hard cover). They have all but ghosted me....What can I do? Maybe just show up at the...
Just out of curiosity did you ever contact ford directly and they tell you everything was fine? and now you are being told the order doesn't exist? or did ford never tell you you were fine. I even had ford confirm I was down to a 2 priority code and now being told they cant find the order.
Good Evening.
Just chatted with Ford tonight and had an issue where the customer service rep on the chat couldn't find my order. I gave her my order code that I had and the dealer I ordered from. I told her that I spoke to someone on Ford's FB page last Thursday (due to not being able find the...
My order is showing progress. According to ford chat, I moved to priority code 2. Not in production yet. But last week I was told 10 today I was told 2.
How do you all contact Ford regarding your order? I have tried to get my dealer to provide my information (i.e. priority number) to no response. They won't return my messages. I was wondering who I could contact at corporate to complain and get my information. Thanks in advance.