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  1. Total lack of caring about customers

    You going somewhere?

  2. Total lack of caring about customers

    If it has to be repeated, you are part of the problem

  3. Total lack of caring about customers

    I sure hit a raw nerve with the truth!

  4. Total lack of caring about customers

    Info regarding one’s order is not harassment. Only seen as such by those with thin skins and something to cover up

  5. Total lack of caring about customers

    Obsessive covering up for errors and bad thinking of a company is a sure sign of: fan boys and paid apologists.

  6. Total lack of caring about customers

    I do not submit to threats

  7. Total lack of caring about customers

    Making the thread because the truth, for once needs to be told. Something the paid apologists do not do.

  8. Total lack of caring about customers

    I expect that Ford keep up with what is going on, and communicate to it’s staff, if anyone from Ford bothers to read this site, they would know that a whole lot of buyers are unhappy, and goodwill, worth millions is being lost. Customer goodwill and loyalty is about the most important thing a...

  9. Total lack of caring about customers

    Gee, I wasn’t aware that I was so attractive to you that you cared. Management has bungled the Maverick production since the beginning

  10. Total lack of caring about customers

    Perhaps management that cares about customers, sales and the survival of their company, would get their act together. Example: I tried to order a 2023 Mustang convertible. Web site doesn’t list such a convertible as even being made. We know they are.

  11. Total lack of caring about customers

    Yep The snotty responses don’t cut it, and drive customers away. Before the current orders are built, Toyota will have theirs out. And guess what? Toyota has lots of experience with building hybrids.

  12. Total lack of caring about customers

    I expect them, and their snotty apologists, to do their jobs as if the people buying their vehicles, and providing their paychecks, matter.

  13. Total lack of caring about customers

    Problem is , Ford is imploding and doesn’t care Disagree Has everything to do with Ford having no concern or interest in its customers or keeping them. To say: “Do what you gotta do” is utterly contemptuous of customers. And if suppliers are not doing their jobs, get new ones!

  14. Total lack of caring about customers

    Called today to check on order status. I ordered day one of the 2023 order bank opening. So far, only the 45 day delay letter, repeated. Called to see what Ford knows and was told they know nothing, and can give no information. I said, nicely, that they are losing customers by not either making...

  15. TSB 22-2493 issued for 2.5L Hybrid Maverick grabby brakes (at or below 6.2 MPH)

    My dealer said the same

  16. TSB 22-2493 issued for 2.5L Hybrid Maverick grabby brakes (at or below 6.2 MPH)

    I noticed the problem when I got my truck last May, and mentioned it then. Was told they all do it, including Escape hybrids. Why did it take so long to get a fix that seems spotty?

  17. Top speeds hit in EcoBoost?

    CHP got me on I 10 for 10 over. Cheaters used an airplane. Not fair. We need our own planes to keep track of them.

  18. Got my '23 XLT way sooner than expected!

    Who do you know at Ford!

  19. TSB 22-2493 issued for 2.5L Hybrid Maverick grabby brakes (at or below 6.2 MPH)

    Thanks. Maybe they should read this forum!

  20. TSB 22-2493 issued for 2.5L Hybrid Maverick grabby brakes (at or below 6.2 MPH)

    Talked to my dealer service dept. today, and he was surprised there was a tsb, since he never heard of the problem. Checked something while I was on the phone, and told me the check engine light should be on. Don’t know where he got that. Got the impression they will keep the truck for awhile...




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