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A few months ago, I started losing the connection to the point where there was no connection at all. So I opened the bottom panel and wiggled the cables, and I recovered the connection. For a few more months it worked, then I started having problems again and completely lost the connection. I...

Just installed a brand-new one directly from Ford. I regained the connection, but I immediately noticed it disconnects with small taps. I drove two hours on the highway and it disconnected a couple of times. I’m thinking of replacing it again, along with the mini-USB cable, just to be sure the...