Have all the levels of CoPilot on my Lariat including Radar and no front camera to measure distance to vehicle ahead while parking. Why not Ford?? Wife's Escape with same features (2020) has it.
I would go there in person and insist on seeing the General Manager or the Dealer Principal.
This is just crazy (based on 40 years in the Ford business). Creating loyal service customers is the key to repeat business these days. Something is out of whack here