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So Tim is also wrong, him and I had private conversation on this and he said I deserve the higher amount. Lol you got to be trolling.

Is this guy a troll? I ordered a Hybrid in 22 Changed to EB in 23 You are incorrect. I want to know how people misunderstand that. Then ill understand why my dealer screwed up.

He is acting just like my dealer, feels like they can make up the rules as they feel.

Wow, you really have no idea whats going on. Lol

Lol, you are so wrong just like the dealer. From the Private Offer Document. Tell me you don't agree. Read highlighted part. Told my dealer to read but they dont see it.

Delivered to Dealer on Day 500 Took delivery on day 505, so glad it's here. Rides so smooth.

I wish all dealers were as informed and helpful as Tim, but as we see from me and many others in this same situation, that is not the case. It's easy to see they never read Ford memos when I am trying to explain what this private offer is about and they just have blank looks on their faces. I...

I'm not done. Told dealer I am done working with them on it and will pursue this further. @fordvideoguy provided me some possible options to pursue.

Update for those following this story: TLDR: I have a "Partial" Private offer and truck is home. This situation has been so bad it's comical actually. I Ieft off where the Sales Manager SM basically lost his temper and said I was never going to get a Private Offer since it wasn't auto...

When the center console insert grew up. Looks good, I like that there are different color liners. I was thinking to go with a gray one.

All tires were like a month or two old, so even with one new tire they all had the same tread. I had just gotten a nail in the tire one day and wanted to do a quick fix with a plug then take to discount tire to patch. They were like nope, you have to get a new tire. I only have their tires...

Yea called customer service multiple times. Basically if you have no cert they tell you to work with dealer. Anyways, I think it might be getting resolved, dealer has just gotten a cert number a few minutes ago. Say the amount will populate by tomorrow and they'll let me know. Hoping...

There is a major update coming on this. It's still being worked but I have a certificate now, not sure on the amount. Will know more tomorrow. I may make a separate thread in a couple days on how I got this resolved in hopes of helping others in my situation.

Because it is being held by dealer for a seat belt issue causing airbag warning light to come on. Parts backordered for at least a month or more. Also dealer wont figure out my missing private offer situation. So its been a cluster. Otherwise it would be home by now. I still have a long...

I worked in a car repair shop in the 90s. Put hundreds of plugs in and back then no one even questioned it. Never had one come back and they were considered permanent. Nowadays, shops see a plug and say ohh you have to buy a new tire because it's not a patch. Had that happen recently at...

Has anyone else had a dealer enter two orders with the same exact order number? My self generated cert# brought up a 2750 offer for a guy with the same order number as mine. We both ordered a 22 hybrid. But based on this formula we'd have the exact same cert #. So the system issues him one...

Did you ever get your private offer worked out? I'm in the same boat with a clueless dealer and they refuse to talk about it anymore saying it's impossible. I suspect many more will continue to be in this situation.

I plan on doing the exact same thing if this isn't resolved before I pick up my truck.

Yep I had the salesman try 1 and 2 at end. The 1 brought up a guy with same order code as me. 2 brought up nothing. I think having the same order code on both our orders for '22 hybrids probably screwed up the system, but who knows. My dealer doesn't and won't figure it out, thats for sure...

Yea it's possible, I bet if they didn't create two identical order codes, then my offer would probably pop up. The other order that matches mine was for $2750, so we both ordered a 22 hybrid maverick with the same order code. He got a cert# and I don't have one.