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I did get a copy of the build sheet (order sheet). I repeatedly questioned the salesman about a conformation number. He got his manager and they assured me the order was in. But I never got ANYTHING from Ford.

It made me nervous also, but how far do you push the salesman or the manager? I didn't want to be hostile. I would have thought they knew what they were doing.

You are overthinking. I learned about the Truck probably the same way you did. It was all over the internet. That's how I found this club. #1 This topic had been repeatedly discussed on this forum. #2 see above #3 I never got ANY correspondence directly from Ford. I got a copy of the build...

On this forum

We filled out the online order sheet and then went to the dealer. He filled out the same online sheet. Had me confirm that it was correct. He took a copy of our drivers license and a $500 deposit. I had read about Ford's protocol when ordering and was concerned when we didn't get a...

Strictly from the Dealer

The salesman pulled up the order sheet. I did just order the hitch, not the tow package. I never did get the confirmation number.

It was just the hitch, my bad.

You may be right.

I suspect something is rotten, but I don't understand what the motivation would be.

I never got any correspondence from Ford. I definitely wouldn't use that dealer again.

Yes, I wanted the hitch.

My wife and I ordered a Maverick XL Hybrid with a towing package on 8/1/2021. We were pretty excited. We had bought new vehicles in the past, but had never ordered one. I had read about the protocol to order and after a few days, I contacted the salesman. I asked him about it. He assured me...