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More delays and no response from the dealer. Got an email at 5pm PDT yesterday pushing back my manufacturing AGAIN to April 17th from March 20 or 27, depending on which lie you believe...no idea on why...corporate Customer Service (an oxymoronic if there ever was one) couldn't tell me...

Sorry, folks...ANYONE who ordered a 2023 needs to go to the bottom of the list until ALL of the converted 2022 orders have been fulfilled. I don't see this is the case, which is INSANE and shows what Ford Customer Service is REALLY about...not taking care of loyal customers. Ordered mine in...

Got my new production date of March 27...was September, then November, then December, then January 9th.....EXCEPT the dealer didn't take off the hold for materials issue and ANOTHER 11 week delay to March 27...I HAD to tell the dealer there was a hold on my order...isn't he supposed to tell me ...

SOO...not scheduled...FoMoCo Customer Service ( they really don't have any) said there was a MATERIAL hold on my order that only the dealer can remove. WTF are these guys doing where I HAVE TO TELL THEM about it ? Response from the dealer : they removed it and added my email address to the order...

Now I have a build date for Monday, January 9 for a 2023...We'll see...

I'm just hoping my dealer won't sell my order from under me...I'd be the first in line to call every news station in the area to show them my protest site just outside the dealer's property. I've been in customer service and corporate customer service in manufacturing for over 40 years and would...

I'm going to be really pissed if they screwed this up...I'll set up a protest in front of the dealership and call the media if they did. I'm retired, so I can do this with NO PROBLEMS

I have a 2022 VIN

So I've been out of state for 3+ weeks and just now are founding out about all 2022MY are now 2023MY. The Velocity blue color is NOT available along with the bed liner and rail system from the XLT package. I have the dealer order number and a 2022MY VIN number. Neither the dealer or FoMoCo has...

Got nothing on the V I've been calling this number and they're the ones who gave the LOVELY news of my build date is now December and it will be a 2023 with a different shade of blue (too dark). They did confirm I get to hold the 2022 price.....by the way, did anyone see FoMoCo had low...

I'm seeing a lot of different info here. Some have a priority number (what is that ?) a list of your dealer's orders ( who did you beat up to get that ?) . My wife and family are making the points that FORD and the Dealer don't care. They don't care to update me on a regular basis. They really...

Same with the Velocity Blue issue... The new blue is too dark..

So everyone needs to contact Elena Ford, Chief Customer Experience Office.

I looked this up on the FoMoCo Corporate site.

The issue is I DON'T HEAR JACK SH&% from the dealer - I gave up an them and are contacting FoMoCo direct via Customer Service 800-392-3673..Sent ANOTHER email (not calling..want it in writing when I boot this up to Elena Ford, Chief Customer Experience Office.

AAANND ...ANOTHER DEALY for my Hybrid. Original production date....week of September 12...then October 8...then today...now December 19...CHRISTMAS WEEK...NO CONTACTS FROM THE DELARSHIP ON ANY UPDATES...I'm chasing these dates with FoMoCo Corporate Customer Service...would you want ANYTHING...

Called Ford Corporate Customer Service to talk to a real human being since my fleet sales manager seems not to care about my order. Both the dealer and Ford Corporate gave me a manufacturing date of 10/3 a couple of weeks ago. Called Corporate last Thursday and now the date is 10/24 with no ETA...

I also ordered the Alto blue with the trailer hitch. Just got my NIN number late last week. Interesting point is Ford Customer Service gave me an ETA to the dealer of Oct-12-18, but the sales manager gave me an November ETA...let the fun begin

One would think a sales manager (who this was from) would be checking on ALL pending orders in a more timely manor and TALK TO THEIR CUSTOMERS. It's called Customer Service. As for selling this at a mondo dealer mark-up, I'm beginning to wonder myself. I'm considering pulling this order and...