will I ever receive my Maverick

[pndwind]

Is there no longer Ford Chat? All week I’ve tried to use chat and there’s no option online? Just a section to call them.

I chatted with them Thursday. Use the search function on their site and search for chat.

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[ERob81]

I chatted with them Thursday. Use the search function on their site and search for chat.

Okay I tried that as well and don’t see an option on my cellphone or on my desktop computer. I’ll keep trying. Thank you

 

[pndwind]

Okay I tried that as well and don’t see an option on my cellphone or on my desktop computer. I’ll keep trying. Thank you

Go to the bottom of the home pg and click where it says contact us then in the search type chat. Should come up like my pic.

 

[Rob Cactus Gray]

Okay I tried that as well and don’t see an option on my cellphone or on my desktop computer. I’ll keep trying. Thank you

I don’t see it anymore either. Maybe their just tired of me.

 

[ERob81]

I don’t see it anymore either. Maybe their just tired of me.

I’ve tried on my work computer as well thinking was just my cell phone and the chat option is gone. Just a phone number to call. Assuming they got ambushed with too many chats and calls so had to narrow it down to only one way to communicate?

 

[ERob81]

I’ve tried on my work computer as well thinking was just my cell phone and the chat option is gone. Just a phone number to call. Assuming they got ambushed with too many chats and calls so had to narrow it down to only one way to communicate?

Go to the bottom of the home pg and click where it says contact us then in the search type chat. Should come up like my pic.

This is what comes up. No chat button

 

[Rob Cactus Gray]

I’ve tried on my work computer as well thinking was just my cell phone and the chat option is gone. Just a phone number to call. Assuming they got ambushed with too many chats and calls so had to narrow it down to only one way to communicate?

Possibly, or it is down for maintenance . Either way they aren’t that helpful. They can give you a date that will likely be pushed back 3-5 times. There just isn’t a lot of information for them to give us.

 

[Rowbearto]

Ordered mid July 2021. Was supposed to build this week ( 6/20 ) but got called 2 weeks ago saying it was pushed back to week of July 4. Cactus gray hybrid, XLT lux, co-pilot 360.

Looks like I may take delivery about 54 weeks after ordering. Maybe.

Just got another call from dealer saying now I'm pushed back to last week of July. ##$(*&(*&@@#

 

[ERob81]

Possibly, or it is down for maintenance . Either way they aren’t that helpful. They can give you a date that will likely be pushed back 3-5 times. There just isn’t a lot of information for them to give us.

Yes been told two different things when I call them. Patience hasn’t always been easy for me but guess will have to since so many unknown factors.

 

[pndwind]

@ERob81 Try this:
Menu at the top left
Support & service
Support home
Scroll down a bit and the live chat option pops up

edit: top right
Don’t ever ask me for directions driving

 

[ERob81]

Ordered mid July 2021. Was supposed to build this week ( 6/20 ) but got called 2 weeks ago saying it was pushed back to week of July 4. Cactus gray hybrid, XLT lux, co-pilot 360.

Looks like I may take delivery about 54 weeks after ordering. Maybe.

Just got another call from dealer saying now I'm pushed back to last week of July. ##$(*&(*&@@#

Dec 21’ order. I’m just going to assume mine will be a 23’ then if it gets built this year it will be a pleasant surprise.

 

[pndwind]

Sad when a company has a PR problem their solution is to make contact more difficult.

 

[ERob81]

Ordered mid July 2021. Was supposed to build this week ( 6/20 ) but got called 2 weeks ago saying it was pushed back to week of July 4. Cactus gray hybrid, XLT lux, co-pilot 360.

Looks like I may take delivery about 54 weeks after ordering. Maybe.

Just got another call from dealer saying now I'm pushed back to last week of July. ##$(*&(*&@@#

Dec 21’ order. XLT FWD I’m just going to assume mine will be a 23’ then if it gets built this year it will be a pleasant surprise.

@ERob81 Try this:
Menu at the top left
Support & service
Support home
Scroll down a bit and the live chat option pops up

edit: top right
Don’t ever ask me for directions driving

winner winner chicken dinner lol. I see a live chat box doing it this way. I’m bad at giving directions too

 

[ERob81]

Possibly, or it is down for maintenance . Either way they aren’t that helpful. They can give you a date that will likely be pushed back 3-5 times. There just isn’t a lot of information for them to give us.

I was able to chat the way pndwind suggested. My status is still that my order has been placed. Still no vin#. And of course no clarification.

 

[Rob Cactus Gray]

I was able to chat the way pndwind suggested. My status is still that my order has been placed. Still no vin#. And of course no clarification.

You are asking about allocations in the photo. Did you ask specifically about your truck? They don’t have details on allocations. Literally all they are going to tell is you have an order if you don’t have a VIN.

I guess a step could be to call the regional manager

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