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I placed an order a couple weeks ago due to the hybrid cutoff. It was completed online through the dealers internet department.
They asked for copy of drivers license and 500 deposit. I recieved a build order with priority code 10 and the email from Ford confirming my order. Most customers would assume this is complete. But from reading here and Tim Bartz videos, this is not the case.
I asked them if I was verified in ROVP. The online guy didn't know about it, he said he passes the order to someone else to enter in the system. I called a couple more times and they said I was verified by submitting my drivers license to them and nothing else is required. Maybe they did it, but I'm not confident about it.
Ford and the dealers need to clarify their processes with each other, not rely on the customers to keep on top of it. There should not be a confirmation email from Ford if the order isn't really complete in the system.
I thought I saw a Tim Bartz @fordvideoguy video where he said that you will still recieve a truck, but only after all ROVPs are fulfilled. But his last video he said Ford will not even look at your order if you are not in ROVP and the deadline for ROVP is Nov 17, see video below. So is my order void at that time?
I don't want to switch dealers as this one sells all vehicles at invoice, even their few stock Mavs they had. They also have zero closing fees. So to switch would cost way way more just to get a few months sooner.
They asked for copy of drivers license and 500 deposit. I recieved a build order with priority code 10 and the email from Ford confirming my order. Most customers would assume this is complete. But from reading here and Tim Bartz videos, this is not the case.
I asked them if I was verified in ROVP. The online guy didn't know about it, he said he passes the order to someone else to enter in the system. I called a couple more times and they said I was verified by submitting my drivers license to them and nothing else is required. Maybe they did it, but I'm not confident about it.
Ford and the dealers need to clarify their processes with each other, not rely on the customers to keep on top of it. There should not be a confirmation email from Ford if the order isn't really complete in the system.
I thought I saw a Tim Bartz @fordvideoguy video where he said that you will still recieve a truck, but only after all ROVPs are fulfilled. But his last video he said Ford will not even look at your order if you are not in ROVP and the deadline for ROVP is Nov 17, see video below. So is my order void at that time?
I don't want to switch dealers as this one sells all vehicles at invoice, even their few stock Mavs they had. They also have zero closing fees. So to switch would cost way way more just to get a few months sooner.
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