Unable to modify existing hybrid order placed July 14, not scheduled for build yet.

maxpaine1337

XLT
Member
Joined
Jul 15, 2021
Messages
9
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15
Location
South Carolina
Vehicle(s)
Ford F-150
Trim
XLT
Hi Folks,

Anyone aware of an issue with not being able to modify an existing hybrid order? I'm wanting to change my trim level from XLT to Lariat however the dealer stated they got an error from the system when they attempted to.

It's not yet scheduled for build date so I'm not sure why there is an issue. The reason they gave me...

"because it's a Hybrid, they are already balanced out, so no changes or cancelations are possible"
 

WannaMav

XL
Well-known member
Joined
Oct 9, 2021
Messages
76
Reaction score
83
Location
Hawaii
Vehicle(s)
None
Trim
XL
Pure speculation but on its face it sounds as if the ordering system is glitched (would hardly be a first). Likely only a skeleton crew on duty for the holiday so there could be added delay until Ford's IT techs replace the hamster powering it.
 
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