Well, in a couple of years the tide will turn and they will regret the bad reviews you gave them.This is a picture of my dealer installed options, which were ordered from Ford and on the official window sticker, which the dealership said they could not install. But still made me come get the truck off of their lot or else they would sell the car to someone else at a markup.
There's a long history here (16 months wait) but South Bay Ford finally got my Maverick in, and told me to come pick it up today (90 miles round trip) as it was ready. When I arrived, the add-ons weren't installed. They told me I had to pay for them even though I'd requested they be removed before the truck went into production (they would not respond). I agreed to pay for them in full, but said they needed to actually be installed.
Ultimately, the sales manager came in and told me that I either needed to take the truck or they would sell it for $5000 markup to someone else. He said they would give me nothing, not even the discount on labor that the sales guy originally offered me. Then he stormed out and said he was busy that day, and went and ate lunch in the lobby lol.
I mean, I am sitting in the new Maverick minus the dealer add-ons (which are in a cardboard box in the backseat because they refused to install), so I am overall happy. But man what a trash experience after 16 months.