- First Name
- Jonathan
- Joined
- Oct 3, 2021
- Threads
- 1
- Messages
- 116
- Reaction score
- 157
- Location
- Pennsylvania
- Vehicle(s)
- 2022 Maverick, 2006 Mazda MX5, 1973 Super Beetle
- Engine
- 2.0L EcoBoost
- Thread starter
- #1
So I contacted Ford for a status update on my XLT LUX FX4 360 4k in Velocity Blue and was told I was issued a VIN and I was absolutely ecstatic I went into the tracker punched in the VIN and was presented with a Maverick Hybrid in Hot Pepper Red XLT but the order date was 2 months earlier than my Sept 11th order. I then contacted support again and they verified that was the correct truck and I should reach out to my dealer. I reached out to my dealer and they still had my correct truck on file with the same order code.
So the question of the day is where is my order cause I did get that delay email? Guess I will call them again and try and figure things out. o.o
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UPDATE:
So I just got off the phone with Cara on the support line and had a pleasant chat on the line, turns out there was a discrepancy with the order code with multiple trucks on the same order code." If I am wording that correctly". She did verify that my Maverick is still ordered and I do have the correct order code it is just that they misinformed me and provided me with some mistaken information. So back on the wait train I go.
So the question of the day is where is my order cause I did get that delay email? Guess I will call them again and try and figure things out. o.o
---------------------------------------------------------------------------------------
UPDATE:
So I just got off the phone with Cara on the support line and had a pleasant chat on the line, turns out there was a discrepancy with the order code with multiple trucks on the same order code." If I am wording that correctly". She did verify that my Maverick is still ordered and I do have the correct order code it is just that they misinformed me and provided me with some mistaken information. So back on the wait train I go.
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