- First Name
- Keith
- Joined
- Feb 24, 2022
- Threads
- 7
- Messages
- 40
- Reaction score
- 210
- Location
- Bluffton, SC
- Vehicle(s)
- 2007 Sportrac, 2022 Maverick
- Engine
- 2.5L Hybrid
- Thread starter
- #1
Don't know if anyone else has had this problem. But I'm guessing so.
Picked up my new Mav. a month ago. When I asked about my 2 Dealer installed options (front hood wind deflector and rear bed LED lights), they looked at me like I had 4 heads. They then said they don't know where they are, if or when they will arrive, and that they have no way to track them. They then suggested "I" call Ford as they could do nothing to help. I made no less than 5 calls and spoke to 5 different departments and folks. In the end. they all said the Dealer ordered the car for you so they are responsible for getting your Dealer installed options. We are now a month later and all I hear from the Dealer is "crickets." In the end, I WILL get my Dealer installed options bc they have no idea how relentless I can be. However, "word to the wise" don't order a new Mav. with any Dealer installed options. If you've already ordered, when you pick up your new vehicle, if the items are not already there to put on your vehicle, take the credit and get them on your own.... Justs my 2-cents!
Picked up my new Mav. a month ago. When I asked about my 2 Dealer installed options (front hood wind deflector and rear bed LED lights), they looked at me like I had 4 heads. They then said they don't know where they are, if or when they will arrive, and that they have no way to track them. They then suggested "I" call Ford as they could do nothing to help. I made no less than 5 calls and spoke to 5 different departments and folks. In the end. they all said the Dealer ordered the car for you so they are responsible for getting your Dealer installed options. We are now a month later and all I hear from the Dealer is "crickets." In the end, I WILL get my Dealer installed options bc they have no idea how relentless I can be. However, "word to the wise" don't order a new Mav. with any Dealer installed options. If you've already ordered, when you pick up your new vehicle, if the items are not already there to put on your vehicle, take the credit and get them on your own.... Justs my 2-cents!
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