jeffrol48197 is correct. The dealer can't give an ETA because the SSSC ordering system doesn't give one. I can say that we've been seeing them show up 1-2 days after ordering though.
Not for this recall. You can call to have your dealer open a repair order and they should schedule you when parts arrive.
Did you get the recall just now?
Cannon: are you a Ford parts dealer? If so, would you know why my safety recall notice from Ford says parts are avail? I’ll call Ford Cust svce Monday.
I am a parts counterman at a dealership. It says parts are available because Ford has stock available to order. There are plenty of recalls launched well in advance of parts being available so they are trying to get people to call their dealer and schedule.
Its possible. But its also possible they actually don't know to that level. It wouldn't be the first recall where a specific lot number of parts were the problem, but they didn't track lot numbers to VINs like you'd think they would. They didn't even pull it out of the service lane. They took the pillar trim off, photographed them, and put it back together. A few minutes later, they told me they had to order them and would call me to schedule replacement. That seems like they had to check a lot or batch number to confirm it was one needing replacement to me.
