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JVolpe

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Updated with info from @Ford Insider

TO MANY MAVERICK RESERVATIONIST:

I work as the Internet Sales Director and also in charge of ECommerce Orders for the Ford F150 Lightning, Ford Mustang Mach E, Ford Bronco, Ford Bronco Sport and also the Ford Maverick.

The order process stated above does not apply for ECommerce Reservations that are later turned to orders. These are considered retail orders which for the most part do not affect a dealers allocation since they are initially made by the consumer via Ford.com as a "Reservation".

I am bombarded every day by customers asking to move their priority code from a 19 to a 10. It has NO AFFECT. Please read: IT HAS NO EFFECT !

One of the key factors it the time stamp on your "Reservation" followed by the "Commodities" in order to build your Exact Maverick and also if your order has been verified and approved. I realize everyone is anxious to receive one. Keep in mind that placing an order when this began in June and most likely receiving a Maverick in October thru December will be incredible time process with all the issues as far as "chip production" factory delays, supplier delays, etc...

I as a Ford Dealership employee would like to thank each and everyone of you for placing a reservation or order. The only I would recommend is try to be patient with your contact person. He or she is probably handling hundreds of customer's on these Ecommerce orders. I will try to answer any questions some of you might have but I thought I would start with setting the record straight on these priority codes. The process explained above is for normal orders and does not apply to Mustang Mach E's, Ford Bronco, Ford Bronco Sport, Ford Maverick and soon to follow Ford F-150 Lightning Edition.


_____________________________________

This is long time reliable info from multiple Ford truck sites:

How Ford Maverick builds will be selected each week

It is largely determined by (1) dealer allocation, (2) order priority, and (3) component availability and (4) production capacity (part shortages not withstanding).

Placing Your Order at the Dealership:

Two (major) things affect your order once your dealer enters it into the system: priority order code and dealer allocation.

Priority Code:

Ford only schedules so many orders (from dealers) each week. As a result, each dealership has to determine what order (sequence) their truck orders should be picked up in. A holding queue for that dealership, if you will, with all the truck orders in a single line from which only one truck at a time can be released, is needed. Think of it as thread off of a spool or a print job from a printer queue.

To do this, the dealer uses/assigns a priority code from 10 to 99 to each order. If your dealer prints your order or shows you the screen, you'll see it on there.

While 10 is a lower numerical number, it is the highest priority order code a dealer can assign. Subsequently, while 99 is a higher numerical value, it is the lowest priority. Think of a priority order code the same way you would think of a college football player being "ranked" for an upcoming draft (1st is highest ranked, then 2nd, then 3rd, etc.). Until the orders are selected for scheduling by Ford, the priority order codes only apply internally at each dealership. Meaning, this is the order in which that the dealership will "release" the customer orders in when Ford asks for them. This allows the dealership to prioritize certain trucks AHEAD of other trucks, regardless of when the customer actually placed the order. That's why it pays to get the highest priority order code (lowest number) assigned to your order. Dealerships often (but not always) assign lower priority order codes (higher numbers) to stock orders while assigning higher priority order codes (lower numbers) to retail orders so you (a retail buyer placing an order) get your truck faster, which means they sell a truck faster.

Before moving on, note that while the highest priority order code a DEALERSHIP can assign is 10, Ford Motor Company (the manufacturer) can assign a priority order code of 01 to 09. Essentially, Ford can decide if any particular dealer orders should be prioritized higher than "most" others. They often use higher priority to replace vehicles damaged during transport.

So at this point, we have a list of truck orders for each dealer and the orders are lined up in the sequence that the dealer wants them pulled for scheduling based on their priority order code. I believe tiebreakers (same priority order code for more than one truck) are determined by the date/time the order was entered).

Allocation:

Ford allows each dealer to order a certain number of F150's per week. This is called dealer allocation. The number of trucks a dealership is allocated differs from dealer to dealer. One dealer may have an allocation of 10 trucks per week, while another might have 50 per week. Ford determines allocation for each dealer, largely depending on how many trucks that dealership is moving.

Keep allocation in mind for later.

How Orders are Picked From Order System (from the dealers) FOR Scheduling:

On WED/THU of each week, the Ford planning system reviews all the orders at the dealerships to select which ones it is going to accept into the system for purposes of scheduling them to be built. It does NOT just take ALL orders and schedule them for build.

Which sequence the orders are selected to come into the planning system is based on a combination of (a) round-robin dealership selection process (think of it as teams participating in the NFL draft) and (b) allocation (how many TOTAL orders (aka players) a single dealer can select during the entire draft (for the entire week).

Here's the process, at very high level:

Think of the selection process working like the "draft" process for major sports: Each team (dealer) gets ONE choice per "round" to send ONE order for planning, just like each team gets to select ONE college player per round.

Round 1: Each dealership gets ONE choice. For each dealership, the truck with the highest priority order code (lowest number) within that dealership is selected. Once every dealer has had the opportunity to send ONE order for planning, its starts back over. Same order of teams, just a new round.

Round 2: Each dealer, again, gets ONE choice. They send the truck order that had the next highest priority order code (lowest number) in their queue.

Round 3, 4, 5 ... : It goes from round to round allowing each dealer to get ONE pick per round, and each dealer picking their highest priority customer order left in the queue.

Now here's the tricky part: Remember dealer allocation?

Dealers don't just get to keep submitting orders until every order they have has been sent for scheduling. This is largely due to capacity and material planning.

Each week, each dealer will only have orders picked for scheduling until the dealer's number of orders selected reaches their allocation. For example, if a dealership's allocation is 10 trucks per week, that dealership will "cut off" from having more orders selected for scheduling starting in "Round 11". That dealership is done participating in the draft for that week.

After allocation is met and a dealer is cut off for the week, the orders left over in that dealership's internal queue must now wait until NEXT week for the same process to begin.

The very next WED/THU, the same process starts again: Round-robin, highest priority, next highest priority, etc., until allocation is met for that week, then no more for that dealership again until the following week.

This is why it, if you're trying to order a vehicle that is in high demand, you should work with a dealer that has a very large allocation. They can order more trucks per week. It' less likely that your order will get held over until the following week (or weeks).

Allocation is why some people on here have been waiting for several MONTHS just to see their truck get scheduled to be built, while other guys ordered much LATER, yet their trucks are already scheduled, built, or delivered.

How Picked Orders are Scheduled for Build AFTER Ford Selects Them Each Week:

Remember when I said that priority order code only applies internally? Well, that now changes. Now, the priority order code is a factor in determining which orders get scheduled before other orders across all dealership orders.

Let's say that 15,000 orders for F150 trucks are selected to be scheduled for build. The order with the highest priority (lowest number) gets scheduled first. Lots of trucks have the same priority code, so the process generally follows a pattern of date/time the order was entered (selected during the "draft", which was based on the date/time the orders were entered). It's actually more involved then that, but that's it in a nutshell.

Vehicles are first assigned to be built during a certain week (shows as a Monday date). As it gets closer to that week, the vehicles are assigned to specific build DATES (the day of). All of this is based on (and sometimes is affected later by) a variable plethora of variables, including material planning/component and part availability, plant production capacity and rates, the labor issues or weather causing delays or shortages, etc., etc..

Understand that trucks are not built in the order of the VIN number. A VIN is assigned before a truck is built. There are many factors that affect when a truck will be assigned to be built, but suffice it to say, they aren't in VIN order.

As a consequence, the assembly plant needs a way to keep track of what order they WILL build the trucks in. If they didn't, they would not be able to ensure that the RIGHT parts are at the RIGHT places at the RIGHT times. Today, many components are shipped to the assembly plants either sequences (a specific component is going to be installed on one EXACT VIN) or they are shipped "just in time". The latter simply allows Ford to maintain a much smaller component inventory level. If you go back 15-20 years or more, they used to keep much more inventory on hand -- sometimes WEEKS. Carrying inventory costs money, and JIT reduces this cost.

How they keep track of the build order is by what is called a BLEND number. Actually, it's a combination of a BLEND number and a ROTATION number, but that's not important.

A blend number is nothing more than bank of numbers assigned in numerical order to a vehicle when it's scheduled. For the F150, it's ~10K numbers from 0001 to 9999 The trucks are built in order of blend number. 3456 is after 3455 and before 3457. Occasionally, an odd blend number will come along. If a vehicle build is put on hold at the last minute, simply re-insert it (same blend number) somewhere later.

Hope this helps someone understand the order and scheduling process.


Additional info posted by @flashfearless

Quick question. Between time of a VIN being assigned and production being scheduled, how long is likely to pass before the vehicle will arrive at the dealership for pickup by the new owner?
Your VIN will be assigned at the time the order is scheduled. But your order will be blended later. Here is an example of the dates I captured on the order of my 2007 Grabber Orange Mustang GT Vert. Based on these dates, I would say about 3 months.

Serialize Date4/27/2006
Segment Date6/5/2006
Sequence Date6/23/2006
Blend Date6/26/2006
Produced Date7/19/2006
Gate Release Date7/19/2006
Ship Date7/19/2006
Arrival Date7/27/2006
Sold Date7/28/2006
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pxpaulx

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Interesting to learn that process, thanks!
 

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So my truck was the second order at my dealership. It does not mean that my truck will be the second sent to my dealership.
 

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This is long time reliable info from multiple Ford truck sites:

How Ford Maverick builds will be selected each week

It is largely determined by (1) dealer allocation, (2) order priority, and (3) component availability and (4) production capacity (part shortages not withstanding).

Placing Your Order at the Dealership:

Two (major) things affect your order once your dealer enters it into the system: priority order code and dealer allocation.

Priority Code:

Ford only schedules so many orders (from dealers) each week. As a result, each dealership has to determine what order (sequence) their truck orders should be picked up in. A holding queue for that dealership, if you will, with all the truck orders in a single line from which only one truck at a time can be released, is needed. Think of it as thread off of a spool or a print job from a printer queue.

To do this, the dealer uses/assigns a priority code from 10 to 99 to each order. If your dealer prints your order or shows you the screen, you'll see it on there.

While 10 is a lower numerical number, it is the highest priority order code a dealer can assign. Subsequently, while 99 is a higher numerical value, it is the lowest priority. Think of a priority order code the same way you would think of a college football player being "ranked" for an upcoming draft (1st is highest ranked, then 2nd, then 3rd, etc.). Until the orders are selected for scheduling by Ford, the priority order codes only apply internally at each dealership. Meaning, this is the order in which that the dealership will "release" the customer orders in when Ford asks for them. This allows the dealership to prioritize certain trucks AHEAD of other trucks, regardless of when the customer actually placed the order. That's why it pays to get the highest priority order code (lowest number) assigned to your order. Dealerships often (but not always) assign lower priority order codes (higher numbers) to stock orders while assigning higher priority order codes (lower numbers) to retail orders so you (a retail buyer placing an order) get your truck faster, which means they sell a truck faster.

Before moving on, note that while the highest priority order code a DEALERSHIP can assign is 10, Ford Motor Company (the manufacturer) can assign a priority order code of 01 to 09. Essentially, Ford can decide if any particular dealer orders should be prioritized higher than "most" others. They often use higher priority to replace vehicles damaged during transport.

So at this point, we have a list of truck orders for each dealer and the orders are lined up in the sequence that the dealer wants them pulled for scheduling based on their priority order code. I believe tiebreakers (same priority order code for more than one truck) are determined by the date/time the order was entered).

Allocation:

Ford allows each dealer to order a certain number of F150's per week. This is called dealer allocation. The number of trucks a dealership is allocated differs from dealer to dealer. One dealer may have an allocation of 10 trucks per week, while another might have 50 per week. Ford determines allocation for each dealer, largely depending on how many trucks that dealership is moving.

Keep allocation in mind for later.

How Orders are Picked From Order System (from the dealers) FOR Scheduling:

On WED/THU of each week, the Ford planning system reviews all the orders at the dealerships to select which ones it is going to accept into the system for purposes of scheduling them to be built. It does NOT just take ALL orders and schedule them for build.

Which sequence the orders are selected to come into the planning system is based on a combination of (a) round-robin dealership selection process (think of it as teams participating in the NFL draft) and (b) allocation (how many TOTAL orders (aka players) a single dealer can select during the entire draft (for the entire week).

Here's the process, at very high level:

Think of the selection process working like the "draft" process for major sports: Each team (dealer) gets ONE choice per "round" to send ONE order for planning, just like each team gets to select ONE college player per round.

Round 1: Each dealership gets ONE choice. For each dealership, the truck with the highest priority order code (lowest number) within that dealership is selected. Once every dealer has had the opportunity to send ONE order for planning, its starts back over. Same order of teams, just a new round.

Round 2: Each dealer, again, gets ONE choice. They send the truck order that had the next highest priority order code (lowest number) in their queue.

Round 3, 4, 5 ... : It goes from round to round allowing each dealer to get ONE pick per round, and each dealer picking their highest priority customer order left in the queue.

Now here's the tricky part: Remember dealer allocation?

Dealers don't just get to keep submitting orders until every order they have has been sent for scheduling. This is largely due to capacity and material planning.

Each week, each dealer will only have orders picked for scheduling until the dealer's number of orders selected reaches their allocation. For example, if a dealership's allocation is 10 trucks per week, that dealership will "cut off" from having more orders selected for scheduling starting in "Round 11". That dealership is done participating in the draft for that week.

After allocation is met and a dealer is cut off for the week, the orders left over in that dealership's internal queue must now wait until NEXT week for the same process to begin.

The very next WED/THU, the same process starts again: Round-robin, highest priority, next highest priority, etc., until allocation is met for that week, then no more for that dealership again until the following week.

This is why it, if you're trying to order a vehicle that is in high demand, you should work with a dealer that has a very large allocation. They can order more trucks per week. It' less likely that your order will get held over until the following week (or weeks).

Allocation is why some people on here have been waiting for several MONTHS just to see their truck get scheduled to be built, while other guys ordered much LATER, yet their trucks are already scheduled, built, or delivered.

How Picked Orders are Scheduled for Build AFTER Ford Selects Them Each Week:

Remember when I said that priority order code only applies internally? Well, that now changes. Now, the priority order code is a factor in determining which orders get scheduled before other orders across all dealership orders.

Let's say that 15,000 orders for F150 trucks are selected to be scheduled for build. The order with the highest priority (lowest number) gets scheduled first. Lots of trucks have the same priority code, so the process generally follows a pattern of date/time the order was entered (selected during the "draft", which was based on the date/time the orders were entered). It's actually more involved then that, but that's it in a nutshell.

Vehicles are first assigned to be built during a certain week (shows as a Monday date). As it gets closer to that week, the vehicles are assigned to specific build DATES (the day of). All of this is based on (and sometimes is affected later by) a variable plethora of variables, including material planning/component and part availability, plant production capacity and rates, the labor issues or weather causing delays or shortages, etc., etc..

Understand that trucks are not built in the order of the VIN number. A VIN is assigned before a truck is built. There are many factors that affect when a truck will be assigned to be built, but suffice it to say, they aren't in VIN order.

As a consequence, the assembly plant needs a way to keep track of what order they WILL build the trucks in. If they didn't, they would not be able to ensure that the RIGHT parts are at the RIGHT places at the RIGHT times. Today, many components are shipped to the assembly plants either sequences (a specific component is going to be installed on one EXACT VIN) or they are shipped "just in time". The latter simply allows Ford to maintain a much smaller component inventory level. If you go back 15-20 years or more, they used to keep much more inventory on hand -- sometimes WEEKS. Carrying inventory costs money, and JIT reduces this cost.

How they keep track of the build order is by what is called a BLEND number. Actually, it's a combination of a BLEND number and a ROTATION number, but that's not important.

A blend number is nothing more than bank of numbers assigned in numerical order to a vehicle when it's scheduled. For the F150, it's ~10K numbers from 0001 to 9999 The trucks are built in order of blend number. 3456 is after 3455 and before 3457. Occasionally, an odd blend number will come along. If a vehicle build is put on hold at the last minute, simply re-insert it (same blend number) somewhere later.

Hope this helps someone understand the order and scheduling process.
 

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So it seems to be better (faster) to buy from a low volume dealer?
 

Granger Ford

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So my truck was the second order at my dealership. It does not mean that my truck will be the second sent to my dealership.
Yes, not necessarily. Ford will pull priority codes and attempt to pull the order based upon how the dealer prioritizes that.
So it seems to be better (faster) to buy from a low volume dealer?
Not necessarily, if that dealer only received 1 allocation or 0, it may not be advantageous.


Ford divided out allocations based upon the number of orders each dealership had.
 

SSSSS

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By the way someone(I think Long McArthur) on the Maverick Reddit page made it sound, that is how it will work after the initial order phase, which ends on the 15th (tomorrow). Sounds like all of the initial orders will be fulfilled, aside from the non-availability items trucks. Now my assumption is those orders will be placed based on priority codes and dealer rotation, but not necessarily allocation just yet.
 

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By the way someone(I think Long McArthur) on the Maverick Reddit page made it sound, that is how it will work after the initial order phase, which ends on the 15th (tomorrow). Sounds like all of the initial orders will be fulfilled, aside from the non-availability items trucks. Now my assumption is those orders will be placed based on priority codes and dealer rotation, but not necessarily allocation just yet.
Does this mean that based on the info we got from the subreddit, anyone who placed an order before tomorrow should get a VIN, unless they ordered anything delayed?


I missed the Long McArthur AMA.
 
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flashfearless

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By the way someone(I think Long McArthur) on the Maverick Reddit page made it sound, that is how it will work after the initial order phase, which ends on the 15th (tomorrow). Sounds like all of the initial orders will be fulfilled, aside from the non-availability items trucks. Now my assumption is those orders will be placed based on priority codes and dealer rotation, but not necessarily allocation just yet.
McArthur rep I talked to made it sound like he places all his orders in priority 10, and that since it is a retail order, he doesn't take a hit on allocation. I could have it confused, but we will see if we get good news soon.
 

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By the way someone(I think Long McArthur) on the Maverick Reddit page made it sound, that is how it will work after the initial order phase, which ends on the 15th (tomorrow). Sounds like all of the initial orders will be fulfilled, aside from the non-availability items trucks. Now my assumption is those orders will be placed based on priority codes and dealer rotation, but not necessarily allocation just yet.

I believe all reservations that turn into orders will be filled within the first 2-3 months of production (big caveat here is commodity availability). But we received allocation for about 50% of our submitted orders at the time of the first allocation cutoff.

Ultimately what this means to you is, you should be able to get your truck within 2-3 months of everyone else as long as your dealer inputs the order correctly, no matter where you order from.

That's my prediction.
 
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Does this mean that based on the info we got from the subreddit, anyone who placed an order before tomorrow should get a VIN, unless they ordered anything delayed?


I missed the Long McArthur AMA.
I definitely am no expect and just stating MY take on How things were worded. I think there is still only XX they can build in a day/week/month and whatever. They will schedule those that ordered already and the test models and anything with the lower priority codes. Now how they schedule those, my guess is priority codes and dates of order (maybe some sort of dealer sorting also)
 

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I believe all reservations that turn into orders will be filled within the first 2-3 months of production (big caveat here is commodity availability). But we received allocation for about 50% of our submitted orders at the time of the first allocation cutoff.

Ultimately what this means to you is, you should be able to get your truck within 2-3 months of everyone else as long as your dealer inputs the order correctly, no matter where you order from.

That's my prediction.
We can hope! Would be really nice to have the little truck before Christmas!
 

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We can hope! Would be really nice to have the little truck before Christmas!

Keep in mind, everything always ramps up slowly. The first few weeks the production line starts off slowly, there are extra quality checks, until they feel confident that the quality is on par to their standards. Once they get the green light things will speed up.

The big restriction will be which commodity are higher demand than they were originally planning for. Those become the pinch points because they can't find enough of those parts.
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