- First Name
- Drew
- Joined
- Jan 16, 2022
- Threads
- 0
- Messages
- 2
- Reaction score
- 10
- Location
- Portland, Oregon
- Vehicle(s)
- 2004 Hyundai Elantra GLS
LOL, I work at a valvoline in oregon, and it not being in the system has never meant we couldnt do it. Lots of vehicles 2020 and onward are so new that we are just now getting info for them in our in-store POS. What they should have done is call the valvoline helpdesk, tell them the make, model, and year is. Then they will literally tell you how many quarts, what filter to use, and the torque for the drain plug. Really just sounds like they were being lazy to me. Im a senior technician in a valvoline and im sorry they decided to take the easy way out and act like they couldn't do the oil change :/
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