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FordPass - Cannot Schedule Start

MLowe05

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All of my FordPass features work except for scheduling starts. No matter what I do, it just gives me an error "cannot schedule start" with no further explanation.

Anyone else have this issue, and were you able to resolve it?
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wjg

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Tried 3 times this morning to remote start, failed everytime.
 
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MLowe05

MLowe05

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My remote start works fine via the app. The only thing not working is scheduling starts.
 

jsus

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Have you by chance tried setting up a scheduled start on your phone while the vehicle is running?
 
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MLowe05

MLowe05

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Have you by chance tried setting up a scheduled start on your phone while the vehicle is running?
Yes. Running, driving, parked, turned off, 50 miles away, 5 feet away, fuel tank low, fuel tank full, doors locked, doors unlocked.. no dice.

It worked right away and reliably on the XL I had. Not sure what is going on this time.
 

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commadorebob

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I just tried on my Escape and it appears to work. So, it doesn't appear to be a server issue.
 
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MLowe05

MLowe05

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I chatted with FordPass rep - they told me this is a known issue and they're working on it. To be resolved with app version 4.23, no ETA.
 

jsus

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Do you have an iPhone? I'm not able to setup a scheduled start on my Escape on my iPhone with the latest version of FordPass.

The latest version on Android - 4.22.0 - October 4, 2022 - can setup a scheduled start. For iOS, it can only view or delete, not create or edit.
 
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commadorebob

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Do you have an iPhone? I'm not able to setup a scheduled start on my Escape on my iPhone with the latest version of FordPass.
I have Android and it works for me on my 2020 Escape SEL.
App version 4.22.0
 

jsus

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I have Android and it works for me on my 2020 Escape SEL.
App version 4.22.0
Sounds to me like they broke the iOS version only, are aware of it, and are working on a fix.
 
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MLowe05

MLowe05

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Sounds to me like they broke the iOS version only, are aware of it, and are working on a fix.
Yes, this seems like what happened.
 

DCM26

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All of my FordPass features work except for scheduling starts. No matter what I do, it just gives me an error "cannot schedule start" with no further explanation.

Anyone else have this issue, and were you able to resolve it?
Following.....
 

IwannaMav

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I can't get any of the features to work from my Ford Pass App. Fails to remote start, lock, unlock, nothing works. Also it shows my location being 10 miles away in the nearest town from when I was there yesterday. Im guessing it works off of AT&T. Which has very poor service in my area.
 

Ford Motor Company

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I can't get any of the features to work from my Ford Pass App. Fails to remote start, lock, unlock, nothing works. Also it shows my location being 10 miles away in the nearest town from when I was there yesterday. Im guessing it works off of AT&T. Which has very poor service in my area.
Good morning! I would be happy to assist with your concerns on my end. Can you send over a DM with your VIN and Ford dealer info?
 

NoVaJimmy

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Works for me on the app using iOS. Last night I scheduled a start for this morning no issues at all.
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