Ford Owner Direct Certificate

[Grumpa]

Here's my story
Ordered a '22 Hybrid Oct 2021. Called Ford Marketing about status of order in late March '22. Due to the delays, they gave me a certificate number for a $750 rebate to be applied when vehicle actually picked up, with the caveat that it expired 4/4/22. Added that I could have the dealer call a certain number to get it extended beyond 4/4. When I asked Sales Manager about calling for me, he told me it was unnecessary and that he would apply it at closing.
When the vehicle came in, Oct 2022, he denied saying that, and of course I didn't get the rebate. He had also assured me that although Ford increased the pricing late in 2021, that I would be price protected to my original price. As you can imagine, that was also denied and I had to pay the higher price (+$1,890 on a Lariat Lux).
Lesson to learn from this - GET IT ALL IN WRITING! MOST SALESMEN ARE BORN LIARS!

Too many car sales persons are dirt bags! They ae only interested in profits!

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[Wiz]

I hate it when companies do this kind of word play to make something ordinary sound like it came from the king of England. "Owner Direct Certificate" for eff sakes . . . just use plain english . . . a rebate or whatever the heck it is.

How about "Our marketing department is looking for something to do since we can't build enough Mavericks to keep up with demand and they aren't very busy. So they have designed some Special Savings Certificates for some customers to try and keep you on the hook a little longer. Since it is Certificate our legal department requires that it has an expiration date.*
Since these are created by marketing and not logistics experts, we have no idea when you might actually have your vehicle built.
* If your certificate expires before your vehicle is built, (if it is built) please accept our heartfelt apologies for missing out on the savings! Thank you for trying to be a Ford customer!"

 

[Dad]

How about "Our marketing department is looking for something to do since we can't build enough Mavericks to keep up with demand and they aren't very busy. So they have designed some Special Savings Certificates for some customers to try and keep you on the hook a little longer. Since it is Certificate our legal department requires that it has an expiration date.*
Since these are created by marketing and not logistics experts, we have no idea when you might actually have your vehicle built.
* If your certificate expires before your vehicle is built, (if it is built) please accept our heartfelt apologies for missing out on the savings! Thank you for trying to be a Ford customer!"

That works!

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