Dumb Dumb Dealers

theek

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Michael
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Location
Ottawa Canada
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Honda CR-V, Subaru CrossTrek
I've contacted four Canadian dealers I've got the following:

1. "There is no such thing as a Ford Maverick"
2. "Call us in 2022."
3. "Let me get back to you on that."
4. "Uh, Ford sent us a sales sheet on that and we don't understand it."
5. "Go to the Ford website." "The website directs me to you." "Uh, you have to use the website."

Is there any Canadian dealer that has an IQ over 80?
 

Catmandu

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Jun 11, 2021
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Location
Ontario Canada
Vehicle(s)
Toyota
I've contacted four Canadian dealers I've got the following:

1. "There is no such thing as a Ford Maverick"
2. "Call us in 2022."
3. "Let me get back to you on that."
4. "Uh, Ford sent us a sales sheet on that and we don't understand it."
5. "Go to the Ford website." "The website directs me to you." "Uh, you have to use the website."

Is there any Canadian dealer that has an IQ over 80?
I did an online "order"... I got a callback from a sales guy in less than 2 hours. Now... I'm still not 100% settled on my configuration... but I was impressed!
 

ZipperKid

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Mark
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Apr 1, 2021
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Location
Central Florida
Vehicle(s)
Chevy S10
I think you have to go in person and make them look! I did this to my local dealer (in the USA, not sure if Canada ordering is different) and initially they said it wasn't available to order yet. When I told them orders have already been placed, he looked a bit more and was able to find the build sheets and where to order it. I think likely they are misinformed about the information available.

I'd show up to their door and insist, politely, that they do the work to order your vehicle! I was in and out in 20 minutes with a confirmation email from Ford of my order.
 

99Mustang

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Mike
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Location
Cuyahoga Falls, OH
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99 Mustang 07 F150 17 Fiesta
I did an online "order"... I got a callback from a sales guy in less than 2 hours. Now... I'm still not 100% settled on my configuration... but I was impressed!
You're doing better than me, I made 2 reservations used different dealers and have not heard from either of them.
 

martyi48

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Marty
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Jun 9, 2021
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Location
East Texas
Vehicle(s)
Mercedes CLS 550 2017
I'm getting the same reaction from dealers in my area. I emailed five of them. I heard back from three. Of those three one said he had no pricing information. I then sent him the order document with option codes and all the prices, including dealer hold back. He wrote back saying he meant he did not have information from the dealership itself about what they would sell the truck for. It was a lame excuse for not really knowing what to do. The others were really no better. I blame Ford for not preparing their dealers properly prior to launch. The few dealers who understood the importance of being ready for the onslaught of people interested in this truck are too far from me to deal with. I may just have to order the truck with Ford and wait for some dealership to contact me and go from there.
 

theek

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Michael
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Location
Ottawa Canada
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Honda CR-V, Subaru CrossTrek
No, Ford did what they do. Dealers are that dumb. I had to complain to Ford Of Canada to get a dealer to respond to me locally.

They're fat and lazy from selling F150s. Anything else is a bother. Even Ranger.
 

TrkNv

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Mar 26, 2021
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Location
Vol State
Vehicle(s)
Cherokee Xj and Rogue Sport
I emailed my two local Ford dealers. Nothing in return. Looks like I’ll be going to one of the dealers here on the forum actually trying to earn my business. Unbelievable..
 

theek

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Michael
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Location
Ottawa Canada
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Honda CR-V, Subaru CrossTrek
My salesman said that the dealer hate it because they lose a high margin sale and high margin service to something for "women and the... poor".
 

theek

Well-known member
First Name
Michael
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Messages
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Location
Ottawa Canada
Vehicle(s)
Honda CR-V, Subaru CrossTrek
My salesman said that the dealer hate it because they lose a high margin sale and high margin service to something for "women and the... poor".
He caught something worse there.
 
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