- Joined
- Aug 16, 2021
- Threads
- 83
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- 498
- Reaction score
- 664
- Location
- California
- Vehicle(s)
- Ford
- Engine
- 2.5L Hybrid
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- #1
This is a message to all Ford employees/spys who are members in this forum and read and monitor everything this form as part of their job. Your job is either to just monitor and report the trends to the headquarters and/or at given points participate actively in discussions to direct opinions in certain direction.
There are many of you here in our forum. Some have official assignments and some use this forum as one of the sources to collect information and understand the mood of their end customers.
My message is short and clear: Tell please to the people who are responsible for the 2 recent launches of Bronco and Maverick to get their acts together. The Bronco launch has been a disaster and the Maverick launch seem to become similarly bad. With both products you have created two beautiful piece of automobile which answer to the needs of so many people out there. You created a big hype around both products and many people were excited to get their SUV/Truck during the anticipated time window. Now we know the Bronco wont be here until sometime next year or even 2023. For the Maverick customers were told things are going to be different but now here we are again: Certain options are not available and the much anticipated hybrid wont be built, or will only be built in very small quantities. I am sure at one point your issues will be resolved and you will sell enough of these two models. But for your next launch, PLEASE PLEASE, take your time and plan properly and push the button first when all your obvious major issues are solved. Also work on your communication policies, the way it is right now, is not good, really, not good at all!!
I hope all the noises around the Maverick part shortage is temporary and many of us will have their car sometime by the end of this year.
Sincerely,
A concerned and not so happy customer!
There are many of you here in our forum. Some have official assignments and some use this forum as one of the sources to collect information and understand the mood of their end customers.
My message is short and clear: Tell please to the people who are responsible for the 2 recent launches of Bronco and Maverick to get their acts together. The Bronco launch has been a disaster and the Maverick launch seem to become similarly bad. With both products you have created two beautiful piece of automobile which answer to the needs of so many people out there. You created a big hype around both products and many people were excited to get their SUV/Truck during the anticipated time window. Now we know the Bronco wont be here until sometime next year or even 2023. For the Maverick customers were told things are going to be different but now here we are again: Certain options are not available and the much anticipated hybrid wont be built, or will only be built in very small quantities. I am sure at one point your issues will be resolved and you will sell enough of these two models. But for your next launch, PLEASE PLEASE, take your time and plan properly and push the button first when all your obvious major issues are solved. Also work on your communication policies, the way it is right now, is not good, really, not good at all!!
I hope all the noises around the Maverick part shortage is temporary and many of us will have their car sometime by the end of this year.
Sincerely,
A concerned and not so happy customer!
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