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2023MY Maverick shipping/tracking -- got my railcar number from Ford Chat

forkspider

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Just an FYI for any early shipped Mavericks. I was able to get my railcar number from an amazing ford chat lady. Helped me locate the truck now being in Nogales, Az on its way to south Florida. That means a 23MY mav is in the states whooot whooot!!
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mightymuskrat

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How do you track where your rail car is? I also have a car assigned on my sticker, so I'm curious!
 

daddio211

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So, how do you track your truck on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.

CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update

NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.
 

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Ragtime Billy Peaches

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Mine has been built for two weeks and still not shipped,
I'm starting to think it got stolen from the plant by some Bandito's. I'm in Nor Cal, so i see some built after mine heading this way .
 

Renho17

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Thanks for this, my dealer is refusing to give me a copy of my DORA or the rail car number.
You need a copy of the VVR, and a dealer should have no problems doing that. But when you say dealer do you mean ur salesman or sales manager ?
 

MAVRICK

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Oh, ok. So where it says 'ramp, terminal' RV43 on my sheet - that's not the rail car number?
Nope. That's ROW (or "Hilera/ Rampa") "V"/ Space ("espacio") location 43 at a Stock Yard [big parking lot] terminal ... much like the Runway letters nomenclature at an Airport.
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